Subject: Re: Fw: Cin From: Raunak Tanwar Date: Tue, 24 Dec 2013 • • - To: Deepak Ramchandani Cc: Paul Morris Aracely Sanchez Arpit Pathak Classification: For internal use only Hi Deepak, Can you please assist on below in ref to case Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 To: Cc: Morris Date: AM Paul 12/24/2013 09:06 [I] EFTA01466132 Subject: [I] Re: Fw: Cinq Case Number Classification: For internal use only Good morning Raunak- Any update? The client would like a response as soon as possible as tomorrow is a bank holiday. Kind regards, Aracely Sanchez (Embedded image moved to file: pic10648.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York. NY. USA Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic29552.gif) From: EFTA01466133 Date: PM Subject: [I] 12/23/2013 04:56 Re: Fw: Cinq Case Number Classification: For internal use only Not Yet. I already asked USD investigations to expedite. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd From: To: EFTA01466134 Date: PM Subject: [I] 12/23/2013 04:27 Re: Fw: Cinq Case Number Classification: For internal use only Hi Raunak- Sorry to bother you but the client just reached out again. The recipient of the wire has yet to receive the funds and it has been over a week. Anything you could do would be greatly appreciated. Thank you. Kind regards, Aracely Sanchez (Embedded image moved to file: pic06717.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York. NY. USA Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic10823.gif) From: EFTA01466135 To: Cc: Date: AM Subject: [I] 12/23/2013 09:53 Re: Fw: Cinq Case Number Classification: For internal use only Good morning Aracely, We are chasing The Bank of Ney York Mellon but no response as of now. @ Arpit, Can you please expedite the request in ref to case and escalate if required as the case is opened since 13-12-2013. The client needs to let the recipient of the wire know when she will receive the funds. Thank you. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd EFTA01466136 UK #: email id - From: To: Date: AM Subject: [I] 12/23/2013 09:28 Re: Fw: Cinq Case Number Classification: For internal use only Good morning Raunak- Any news on this request? Kind regards, Aracely Sanchez (Embedded image moved to file: pic30857.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA EFTA01466137 Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic12172.gif) From: Date: AM Subject: [I] 12/20/2013 09:49 Re: Fw: Cinq Case Number Classification: For internal use only Hi Aracely, No response yet, We have sent the second chaser for the same. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management EFTA01466138 From: To: Date: AM Subject: [I] 12/20/2013 09:40 Re: Fw: Cinq Case Number Classification: For internal use only Good morning- Can you please let me know if you have received any updates from the beneficiary bank? The client needs to let the recipient of the wire know when she will receive the funds. Thank you. Kind regards, Aracely Sanchez (Embedded image moved to file: pic03674.gif) EFTA01466139 Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York. NY. USA Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic27358.gif) From: To: Date: PM Subject: [I] 12/19/2013 04:01 Re: Fw: Cinq Case Number Classification: For internal use only Not Yet. Regards, Raunak Tanwar EFTA01466140 Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd From: To: Date: PM Subject: [I] 12/19/2013 03:57 Re: Fw: Cinq Case Number Classification: For internal use only Are there any updates or response from the beneficiary bank? Kind regards, Aracely Sanchez (Embedded image moved to file: pic07483.gif) EFTA01466141 Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic22104.gif) To: Date: PM Subject: [I] 12/18/2013 05:05 Re: Fw: Cinq Case Number Classification: For internal use only Hi Aracely, We have raised the request as what information is missing. EFTA01466142 Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd To: Date: PM Subject: [I] 12/18/2013 05:00 Re: Fw: Cinq Case Number Classification: For internal use only The recipient of the wire just confirmed that wire instructions were correct. The only new information is the bank address: Lopuszanska 38d 02-232 Warszawa Can you please confirm what information is missing? EFTA01466143 Thank you Original Message From: Raunak Tanwar Sent: 12/18/2013 10:17 AM EST To: Aracely Sanchez Cc: Amanda Kirby; GTO-PWM-Banking Exception-Check-Processing; HemantKumar Rathore Subject: Re: Fw: Cinq Case Number [I] Classification: For internal use only Hi, Any update on below? Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd To: Date: 12/17/2013 11:26 EFTA01466144 AM Subject: [I] Re: Fw: Cinq Case Number Classification: For internal use only Thank you. The client is reaching out to the beneficiary and will provide additional information as soon as possible. I will keep you posted. Kind regards, Aracely Sanchez (Embedded image moved to file: pic00660.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 101 4-0004NwYrk NY A Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic24216.gif) From: To: EFTA01466145 Date: AM Subject: [I] 12/17/2013 10:26 Re: Fw: Cinq Case Number Classification: For internal use only Case # is and a/c Name is JEFFREY EPSTEIN Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd To: EFTA01466146 Cc: Date: AM Subject: [I] 12/17/2013 10:19 Re: Fw: Cinq Case Number Classification: For internal use only Can you please let me know the name of the account? Thank you, Kind regards, Aracely Sanchez (Embedded image moved to file: pic09188.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic24777.gif) EFTA01466147 Cc: Date: AM Subject: [I] 12/17/2013 09:57 Fw: Cinq Case Numbe Classification: For internal use only Hi, Please find below in ref to case and provide the required details. "Please submit a customer research request DBforce ticket to provide the details requested and attach a copy of this e-mail to the DBforce case" Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd EFTA01466148 email id - ( E b e Forwarded by Raunak Tanwar/db/dbcom on 12/17/2013 09:47 AM m Cinq Case Number d d to: e d PM i m a Please respond to InvestigationsUsdCashOps g e m 0 v 12/16/2013 07:06 EFTA01466149 e d t 0 f e p 1 6 8 7 EFTA01466150 f WE REFER BIT TO YOUR ACCOUNT DATED 12 DEC 13 VALUE 12 DEC 13 UNDER REFERENCE FOR USD 1000.00. WE HAVE BEEN ADVISED THAT THIS TRANSACTION CANNOT BE APPLIED WITH THE INFORMATION GIVEN PLEASE PROVIDE ADDITTIONAL DETAILS TO ENABLE THE BENEFICIARY BANKS TO APPLY FUNDS.. PLEASE QUOTE OUR CASE NUMBER IN ALL FUTURE CORRESPONDENCE RELATING TO THIS CASE. REGARDS, PAYMENT INVESTIGATIONS. EFTA01466151