From: Catherine Sent: 11/17/2015 6:04:45 PM To: Elizabeth Payne I I; Scott Proko ; Matthew Pontoriero [matthew.pontoriero@db.com]; Hildegarde Berrios ; Michele-M Quattrocchi [michele- ; Cynthia Rodriguez [c nthia.rodri: uez@db.comj; Anna-Sofiya Lupolover [annaBrigid Ehrenberg Brenda Guerrier ; Rebecca Velanis Cari LaRose [cari.larose@db.com); Julie Linda Takefu'i Daphne Cales ; Amanda Kirby Theresa Romano ules@db.comb Lesley Peer Lauren Liles • Caitlin Care caitlin.carey@db.comj; Andrew King I I; Marjorie Hansen-Cosby ; Dahlia Uchihara [dahlia.uchihara@db.com • Liz Fitzgerald Janet Sible ; Brian P Convey CC: Dou las Robertson douglas.robertson@db.com]; Terrence F Tan • Andrea Nicoletti Hack I I - Cheryl Palley Paul Morris Carlos Arrizurieta ; Joanne Jensen Russell Daulton [russell.daulton@db.com]; Dan Gray I ; John Marson ; Terri Hines • David Rodin [david.rodin@db.com); Teresa Metallo b.com • Monique Victor ; Anthony Western ; Armen Brash tarmen.brash@db.com); Lisa-M Ramos Subject: Attachments: [teresa.metallo Coomb-Smith Oct. 2015 Returned Mail for Dom. Banking, Money Market, Mutual Funds, Escrow and DBAG CD Accounts [I] Oct. 2015 Return Mail Report for Dom. Banking, Money Market, Mutual Funds, Escrow and DBAG CD Accounts.xlsx ; Terri Sohrab ; Brandt Daniel [brandt.daniel@db.coml; Geor e • Michelle Pecorino ; Timothy MacGuire ; Rosemary Vrablic ; Michael Classification: For internal use only The attached file contains returned items for your accounts. A response is required for each item on the Return Mail Report. Please respond by DB Force Case Only by choosing one of the following responses: 1 Re-mail to the same address 2 Re-mail to new address (provide address) — address must already be updated on the system 3 Destroy return due to recipient no longer required to receive item — system already updated with recipient no longer scheduled to receive the returned item 4 Destroy item as account is closed - (be sure recipient received final statement) 5 Destroy the check - Stop payment must have been placed on the check and the funds redeposited 6 Client contact could not be made at this time — I will follow up within 30 days 7 Client contact was made and pending client letter of address change — I will create a case to remail the returned items after address has been updated on the system. Change of Address Cases are not sent to Doc Management, so we don't know when an address is updated. The only way to remove the return from this report is to create a DB Force Case with Case Subject = Returned Mail with instructions on what to do with the mail. Destroys will only be done with a reason why to destroy and with a system update. Kind regards, Catherine LoGreco CONFIDENTIAL - PURSUANT TO FED. R. GRIM. P. 6(e) DB-SDNY-0 118939 CONFIDENTIAL SDNY_GM_00265123 EFTA01458839