EFTA01225142

SOFTWARE HOUSE From Tyco Security Products C•CURE 9000 Version 2.50 11,303C0 EFTA01225142 C•CURE and Software House are registered trademarks of Tyco Security Products. The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. MI trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your regional sales manager. Software version: 250 Document Number: UM-303 Revision Number: CO Release Date: December 2015 This manual is proprietary information of Software House. Unauthorized reproduction of any portion of this manual is prohibited. The material in this manual is for information purposes only. It is subject to change without notice. Software House assumes no responsibility for incorrect information this manual may contain. O 2015 Tyco Security Products. MI rights reserved. EFTA01225143 Table of Contents Preface 5 How to Use this Manual 6 Conventions 7 Finding More Information 8 Software House Customer Support Center 9 Chapter 1 - Getting Started Overview 2 Compatibility and Connectivity 2 Operating Systems 2 C •CURE Go Tested on iOS and Android Devices 2 Service Providers 3 Security 3 Features and Tips 4 Mobile Device displays 4 User Scenarios 5 Integrator/Hardware Installer 5 Operator 5 Personnel Record Administration 6 Video Explorer User 6 Log In &Accra 7 About Logging In 8 Basic Authentication 8 Log In Screen Buttons and Icons 8 License 9 Creating Connections 10 Creating a VPN Connection 10 Creating a Wi-Fi Connection 11 Navigation 12 Home Screen 13 Home Page Icons 13 Page Navigator Bar 14 Selection Criteria 14 C•CURE Go User Gukle 3 EFTA01225144 Differences in Terminology and Function 15 Selecting Multiple Items 15 Search 17 Advanced Search 18 How to Filter and Sort 18 How to Add Favorites 19 Chapter 2 - installation and Configuration 21 Installing the C•CURE Go Web Service 22 Installing from the C •CURE 9000 DVD 22 Installing the C •CURE Go Web Service from the DVD 22 Repairing the C •CURE Go Web Service 23 Removing the C •CURE Go Web Service 24 Installing the Language Pack 24 Next Steps 24 Installing C•CURE Go on your Mobile Device 25 How to Download from the Apple Store 25 How to Download from Google Play 25 Configuring Your Device 25 How to Set up C •CURE Go on your Mobile Device 26 Installing a Valid Certificate 26 Uninstalling C •CURE Go 27 Removing the C •CURE Go App from your Android Device 27 Removing the C •CURE Go App from your Android Phone 27 Removing the C•CURE Go App from your iC6 Tablet or iPhone 27 Troubleshooting 29 Chapter 3 - C•CURE Go Screens 31 Journals 32 Journal Icons and Buttons 33 Journal List View 33 Audit Log 34 Monitoring 35 Monitor All Events 35 Monitor Selected Events 36 Personnel 38 Personnel Icons and Buttons 38 Show All 39 Show All Commands 39 Search for Personnel Records 40 Add New 42 Modifying a Personnel record 42 Check Card 44 Enabling and Disabling the NFC service 44 Using the Check Card 44 4 C•CURE Go User Guido EFTA01225145 Show Selected 45 Personnel Tabs 46 Personnel Record Tasks 47 Site Explorer 51 Site Explorer Icons and Buttons 52 Favorite Filters 53 Favorite Filters Actions 53 Favorite Monitors 54 Creating Favorite Monitors Lists 55 Appending a Monitor List 56 Renaming the Favorites Monitor List 56 Deleting a Favorites Monitor List 56 Creating a Monitor List of Events that Require Acknowledgment 56 Query 58 Event 59 Event Commands 60 Manual Action 61 Types of Manual Actions 61 Manual Action Commands 62 Controller 63 Door 64 Viewing a Door 64 Operator 66 Sorting the Operator List 66 Elevator 67 Sorting the list of Elevators 67 Elevator commands 67 Input 68 Sorting the list of Inputs 68 Input Commands 68 STAR Cluster 69 Sorting Filter 69 Output 70 Sorting the list of Outputs 70 Reader 71 Sorting the list of Readers 71 Video Explorer 72 Creating a Recording 72 Viewing a Recording 72 Limitations 73 Video Explorer Icons and Buttons 73 Video Communication Security 74 Video Camera Object View 74 Video Camera Commands 76 Video Server Object View 77 Show All 79 Show Selected 80 Video Search Form 80 C•CURE Go User Gukle 5 EFTA01225146 Show Video View 82 Show Server 83 Video Server List View 83 Show Recordings 84 Linking Events with Recordings 86 Set Preferences 87 iPad Preferences Display 87 Android Preferences Display 88 Preferences Settings 89 8 C•CURE Go User Guide EFTA01225147 Preface The C•CURE 9000 C•CURE Go User Guide is for new and experienced security system users who want to learn to use this product for the C•CURE 9000 Security Management System. In this preface How to Use this Manual 6 Conventions 7 Finding More Information 8 Software House Customer Support Center 9 C•CURE Go User Guide Preface 5 EFTA01225148 How to Use this Manual How to Use this Manual This manual contains chapters that provide the following information about C•CURE Go. Chapter 1: Getting Started This chapter contains instructions on how to download C•CURE Go to your mobile device, how to set up your connections, how to use the various features of the mobile device, and how to use the Search function. Chapter 2: Installation and Configuration This chapter describes how to install the C•CURE Go Web Service, how to install the C•CURE Go app, how to configure the C•CURE 9000 system to be able to use the app, and how to uninstall the app. Chapter 3: C•CURE Go Screens This chapter describes the various screens available for monitoring, for accessing journal and audit logs, and for managing Personnel records, Site explorer, and Video explorer. 8 Preface C•CURE Go User Guide EFTA01225149 Conventions Conventions This manual uses the f >Bowing text formats and symbols. Convention Meaning Bold This font indicates screen elements, and also indicateswhen you should take a direct action in a procedure. Bold font describes one of the following items: • A command or character to type, or • A button or option on the screen to press, or • A key on the keyboard to press • A screen element or name blue color text indicates a hyperlink to a UR L. or a cross-reference to a figure. table. or section in th is g u ide. Regularitabcfont Indicates a new term. <text> Indicates a variable. The following items are used to indicate important information. NOTE TIP STOP Indicates a note. Notes call attention to any item of information that may be of special importance. Indicates an alternate method of performing a task. Indicates a caution. A caution contains information essential to avoid damage to the system. A caution can pertain to hardware or software. Indicates a warning. A warning contains information that advises users that failure to avoid a specific action could result in physical harm to the user or to the hardware. Indicates a danger. A danger contains information that users must know to avoid death or serious injury. C•CURE Go User Guide Preface 7 EFTA01225150 Finding More Information Finding More Information You can access C•CURE 9000 manuals and online Help for more information about C•CURE 9000. Manuals C•CURE 9000 software manuals are available in Adobe PDF format on the C•CURE 9000 DVD. You can access the manuals if you copy the appropriate PDF files from the C•CURE 9000 Installation DVD English \ Manuals folder. The available C• CURE 9000 and Software House manuals are listed in the C• CURE 9000 Installation and Upgrade Guide, and appear as hyperlinks in the online.pdf file on the C•CURE 9000 DVD English \ Manuals folder. These manuals are also available from the Software House Member Center website 8 Preface C•CURE Go User Guide EFTA01225151 Software House Customer Support Center Software House Customer Support Center Telephone Technical Support During the period of the Agreement, the following guidelines apply: • Software House accepts service calls only from employees of the Systems integrator of Record for the installation associated with the support inquiry. Before Calling Ensure that you: • Are the Dealer of record for this account. • Are certified by Software House for this product. • Have a valid license and current Software Support Agreement (SSA) for the system. • Have your system serial number available. • Have your certification number available. Hours Normal Support Hours Monday through F riday. 8:00 to 8:00 , EST. Except holidays. Emergency Support Hours 24 hours/day, seven days a week, 365 days/year. Requires Enhanced SW? x2r Standby Telephone Support (emergency) provided to Certified Technicians. For another customers. billable on time and materials basis. Minimum charges apply- See MSRP. Phone For telephone support contact numbers for all reg ions. see C•CURE Go User Guide Preface 9 EFTA01225152 Software House Customer Support Center 10 C•CURE Go User Guide EFTA01225153 Getting Started This chapter contains instructions on how to download C•CURE Go to your mobile device, how to set up your connectivity, how to use the various features of the mobile device, and how to use the Search function. In this chapter: Overview 2 Features and Tips 4 User Scenarios 5 Log In Screen 7 Creating Connections 10 Navigation 12 Home Screen 13 Search 17 C•CURE Go User Guide Chapter 1 EFTA01225154 Overview Overview C•CURE Go lets you monitor or administer the C•CURE 9000 system through a mobile device. The device can be connected through the phone network to a VPN or Wi-Fi to the C•CURE 9000 server through the CrossFire WF Service. You can download the C•CURE Go software from the following locations: ■ Apple App Store (See How to Download from the Apple Store on Page 25.) ■ Google Play (See How to Download from Google Play on Page 25.) Compatibility and Connectivity C•CURE Go supports all C•CURE 9000 systems running version 2.40. It can connect to a C•CURE 9000 standalone system, C•CURE 9000 Satellite Application Server (SAS) and a C•CURE 9000 Site Server. NOTE The C•CURE Go App is not supported on a Master Application Server (MAS). You can run C•CURE Go from a v230 of C•CURE 9000 but the Video Explorer feature will not be available. You can connect to a C•CURE 9000 system through a 3G (minimum), 4G, or Wi-Fi connection. The number of mobile connections are controlled through licensing. Each connection through the Web service is counted. The Web Service requires that IIS is installed on the target system. The CrossFire WF Service is installed on the IIS server machine during installation. Operating Systems C•CURE Go supports mobile phones and tablets running the following operating systems. ■ Apple iOS 9.1 and higher (iPhone, iPad, iPod Touch) ■ Android OS 4.0 and higher NOTE In order to view recorded video on C•CURE Go v2.50, you must have a minimum of 1GB of memory. C•CURE Go Tested on iOS and Android Devices C•CURE Go was tested on the following mobile phones and tablets: Table 1: Tested Devices IOS 9.1 Android 'Phone: 4S/5/5C/5S/6Plus Phone: • Nexus S 4G Andrchd 4.1.1 • Samson Galaxy Note II- Android version 4.3 2 Chapter 1 C•CURE Go User Guide EFTA01225155 Overview Table 1: Tested Devotes (continued) iOS 9.1 Android iPod Touch : SG (minimum) Tablet: • Samsung GT6210 with Android 4.0.4 • Nexus- Model number 7 - Android version 4.4.2 iPad: iPad 2 (minimum) Android Pad: Asus Transformer Pad - TF300T - Android version 4.1.1 Service Providers C•CURE Go is available with the service providers in the following places: US, Canada, Mexico, UK, Westem Europe, Brazil, China, India, Australia, Russia, Poland, Hungary, Turkey, Japan, Singapore, Taiwan, South Korea. Security The C•CURE Go application supports SSL-encrypted connections with the remote Mobile Web Service. The encryption can be turned on or off from the Login screen of the C•CURE Go application. (See How to Set up C•CURE Go on your Mobile Device on Page 26.) C•CURE Go User Guide Chapter 1 3 EFTA01225156 Features and Tips Features and Tips C•CURE Go has some of the same features as your iOS or Android device. Example: • You can tap, zoom in or zoom out, pinch, shake, scroll, pan as you would on your Android or iPhone device. • You can view portrait or landscape mode in either device. • You can multi-task by setting your preference to keep your screen active for a certain time. You can then initiate another task without having to log back into the C•CURE Go application. Mobile Device displays Phone devices display in single-column format (see Figure 1 on Page 4). Devices such as tablets and iPads can display two columns (see Figure 2 on Page 4). Figure 1: iPhone Display 92 93 94 9S 96 97 98 U U 312W201312:52:20PM 3/20/2013 12:52:20 PM 3/20/2013 12:52:20 PM 3/20/2013 12:52:20 PM 3/20/2013 12:52:20 PM Figure 2: Android Displays fora Tablet wrJ. S Peat k I MOMOti .a<1.0, 140te , b+),10 4).10, Quay ivc.ren of pew On' !arena ann. Um., "69" .sc6,4,11. 4 Chapter 1 C•CURE Go User Guide EFTA01225157 User Scenarios User Scenarios Typical user scenarios for C•CURE Go are described in the following sections: ■ Integrator/Hardware Installer on Page 5. ■ Operator on Page 5. ■ Operators and Events on Page 6. ■ Personnel Record Administration on Page 6. Integrator/Hardware Installer Integrators install, program, maintain, and repair security wiring and equipment. Integrators test all security features in order to ensure that everything works as expected. They make service calls to diagnose system malfunctions and may have to demonstrate system functions for customer, contractors, and consultants. With C•CURE Go, the integrator can use the mobile device commands for testing doors by viewing, monitoring events, locking and unlocking. Integrators can also momentarily unlock a door and search audit logs and journal logs. Example: You can test the locking of a newly-installed door without the help of another Operator working with the Monitoring Station since the information is available on your C•CURE Go device. To Test if a Newly-Installed Door Locks and Unlocks 1. From Site Explorer, tap Doors. 2. When a Door View appears with the hardware fields related to doors and triggers, select the door you are testing. 3. Tap the monitor icon CA so that all transactions with this door are displayed. 4. Lock and Unlock the door several times. 5. View the status of the door by tapping Activity and determine that the door has been locked and unlocked. Operator The Operator views C•CURE 9000 access or control system activity. The Operator makes use of log messages, controller status, and manual action activity. Example: The Operator can view and monitor the following actions on every door: • Secure Entry • Secure out - no alarm • Force door activate • Force door clear • Held open alarm • Held open alarm clear C•CURE Go User Guide Chapter 1 5 EFTA01225158 User Scenarios • Access granted • Access denies • Time Zone Instructions Operators and Events The Operator can view Events in real time and view log messages according to the Operator Privileges. The Operator can acknowledge an Event. Operators can turn Event notification ON or OFF, define priority levels, and configure the system to view only those Events that require notification. To Monitor High Priority Events 1. From Monitoring, tap Monitor Selected Events. 2. When a Search tab appears, populate the Priority field with the value for the desired priority level. (Ensure that the check box is selected.) 3. Tap Q to open the Active Events Monitor. The Active Events Monitor displays a list of all Active Events with the Priority level entered, or higher. (The list updates dynamically.) Personnel Record Administration A Personnel administrator may encounter some of the following Personnel record situations: ■ A new Personnel record — You can add a new record, assign credentials, add clearances, and capture a primary portrait. ■ A lost access card — If an employee has lost their access card, you can change the status of the card to lost. ■ A card that does not work — If an employee does not have proper access rights to a lab, you can assign a new or additional clearance. ■ An employee is terminated — You can disable an access card to any doors. Video Explorer User The user of the mobile application has a need to get ■ a live video from a particular camera. ■ a recorded video from a particular camera started with a specified time in the past. ■ a video recording which was created at the time when an event has become active. 8 Chapter 1 C•CURE Go User Guide EFTA01225159 Log In Screen Log In Screen The Log In screen is the first screen in the application and the location where you enter the Windows credentials associated with your C•CURE 9000 Operator account. To Launch C•CURE Go 1. From the mobile devices Home screen, tap the C•CURE Go icon. 2. The iOS Log In screen appears as shown in Figure 3 on Page 7. Encryption is turned on. Figure 3: Log In Screen - c, tin 3. Tap the action icon 0 in the top right corner and then tap Preferences to set the application preferences for your session. (See Preferences Settings on Page 89.) To Log In to C•CURE Go from Your iOS Device: 1. Enter the Windows machine name or IP address of the server running the C•CURE 9000 Web-Service in the Server/Friendly Name field. 2. Enter your Username and domain in the User Name: (Including Domain)field. 3. Enter your C•CURE 9000 Windows Account Password. 4. Toggle the Encrypt Connection option to use encryption. 5. Tap Log In. To Log In to C•CURE Go from Your Android Device: 1. Enter the Windows machine name or IP address of the server running the C•CURE 9000 Web-Service in the Server/Friendly Name field. 2. Enter your Username and domain in the User Name: (Including Domain)field. 3. Enter your C•CURE 9000 Windows Account Password. C•CURE Go User Guide Chapter 1 7 EFTA01225160 Log In Screen 4. Select Y or N to choose the Encrypt Connection option. 5. Tap Log In. About Logging In • If the credentials for logging in are correct, the home screen displays. If the credentials are incorrect, an error message displays. • The Log In screen saves the IP address and usemame in local memory if you have set Preferences to do so. • You have three chances to log in before a 30-second delay occurs. • If you receive a communication error, check to see of your Web Service is running . • The password is not stored on the device. Basic Authentication The C•CURE 9000 User Interface lets you edit Operator objects to allow the administrator of the system to create operators with basic authentication. Basic Authentication means that the Operator's account is not linked with a particular Windows domain account but just has a user name and password stored in the C•CURE 9000 database. So if an Operator has basic authentication, the Operator provides a user name and password instead of using the Windows authentication process for the Windows user. The Operator has to enter • his full domain name (in a form of domain \ name) and Windows password if the original Windows authentication is used for his record in C•CURE 9000 • or a usemame without the symbol and a password in case his record has been configured to use basic authentication. Log In Screen Buttons and Icons Table 2: Log In Screen Buttons and Icons Icon Description The gear button on the top right of the screen givesyou access to a common menu that letsyou set Preferences. Check the About box. and log off C•CURE Go. > The arrow button next to the Server name displays a list of servers that you have successfully logged into. You can enable or disable this function on the Preferences screen. 0 T he i button displays information related to establishing a connection to the Web Service. Log In Tapping this button logs you into C•CURE Go. Enayption Set on the Set Preferences from the home page. 8 Chapter 1 C•CURE Go User Guide EFTA01225161 Log In Screen License Each connection from the mobile application to the C•CURE 9000 server consumes one client connection in the C•CURE 9000 license. The Crossfire %VF service consumes one client connection but does not count against the licensed client connections. C•CURE Go User Guide Chapter 1 9 EFTA01225162 Creating Connections Creating Connections You must create a connection from the mobile device to the Web server to access the C•CURE 9000 application. The connections can be VPN, Wi-FI, or Internet. Creating a VPN Connection Requirements ■ !Sand Web Service installed. ■ To use Encryption, the remote IDS server must have a proper server certificate installed and assigned to the Web service. (See Chapter 6 in the C• CURE 9000 System Maintenance Guide for information on the certificate process and How to Set up C•CURE Go on your Mobile Device on Page 26.) Optionally, to access the server with a public Internet, you may need to install a third-party application to establish a VPN connection with your server. To Create a VPN connection for the Android Device 1. Go to your company's VPN site or Google Play and download and install the third-party software that lets you access the VPN. 2. Verify the application has installed correctly. 3. Tap C•CURE Go on the Home screen. 4. The Log In screen appears. 5. Tap the action icon and then tap Preferences to set the application preferences for your session. (See Preferences Settings on Page 89.) To Create a VPN connection for the iOS Device 1. On your iOS device Home page, go to Settings. 2. Tap General, then VPN. 3. Toggle VPN to On. 4. Enter the information in the Description, Server, Account, RSA SecurlD, and password fields. 5. Save the Settings. 6. Tap C•CURE Go on the Home screen. 7. The Log In screen appears. 8. Tap the action icon 0 and then tap Preferences to set the application preferences for your session. (See Preferences Settings on Page 89.) 10 Chapter 1 C•CURE Go User Guide EFTA01225163 Creating a Wi-Fi Connection To Create a Wi-Fi connection 1. From your mobile devices Home Page, tap Settings. 2. Select Wi-Fi to choose the company network available to you. (Ask your IS Manager which network is better for your needs.) 3. Connect to the company Wi-Fl. 4. Log into C•CURE Go. C•CURE Go User Guide Chapter 1 11 EFTA01225164 Navgabon Navigation Support for rotation and orientation differs between mobile devices: • Phones (including iPhones) support landscape left, landscape right, and exclude upside down. • Tablets support all orientations, portrait, landscape left, landscape right, and portrait upside down. 12 Chapter 1 C•CURE Go User Guide EFTA01225165 Home Screen Home Screen The Home Screen contains a list of available applications from the C•CURE 9000 server as shown in Figure 4 on Page 13. See Figure 5 on Page 13 for a display of the Android Home Screen. Tap the application (Journals, Monitoring, Personnel, Site Explorer, Video Explorer, or Preferences) you wish to use. Figure 4: iPad Home Screen r ..,_..0 -••• • . rib le • • • Hi, SHQA • • Journals Monitoring Personnel Site Explorer Video Explorer It Preferences Displays the loons in list mode = . Welcome to the logged in user. Tap anyof the functions you want to access. Figure 5: Android Home Screen dr• • ono= g() gliJF IV • 1 I 61 Journals • Borer Monitoring all • are Personnel video Explorer Preferences Displays the icons in grid mode (the default on the iPhone) t1 . Welcome to the logged in user Tap anyof the functions you want to access. Home Page Icons The following icons appear on the mobile device's Home Page: C•CURE Go User Guide Chapter 1 13 EFTA01225166 Home Screen Table 3: Home Page Icons Icon Description O The gear button on the top right of the screen gives you access to a common menu that lets you set Preferences, check the About box, and log off C•C UR E Go. • Return to the previous screen. > The arrow button next to the Server name displays a list of servers that you have successfully logged into. You can enable or disable this function on the Preferences screen. • • • • • • Display the icons in grid mode. = Display the icons in fist mode. Page Navigator Bar 95 A view from several screens contains a toolbar on top of the list that allows you to navigate by page numbers returned from the server if there is more than one page to display. Tapping the page number from the toolbar displays that page. • You can also scroll when the table gets to the end of its page and the next page displays keeping the previous page in memory. The toolbar highlights the pages in memory. . Tap the list item to display the item. Selection Criteria Some screens contain a toolbar at the bottom of the list view that lets you search the list for certain properties, save the list, or close the list (See Figure 6 on Page 14.) Figure 6: Actions for the Selection Criteria Screens on an Android Device Search Save Close X 14 Chapter 1 C•CURE Go User Guide EFTA01225167 Home Screen Differences in Terminology and Function Differences in terminology and function between iOS and Android devices mainly relate to the Commands available for objects and the positioning of icons on the interface. Android As lOS View displays on a menu for a selected Object. Edit displays afte r you tap View Edit displays on the menu for a selected Object. Selecting Multiple Items When you see a list that contains check boxes next to each item, you can tap status icon or image to select the item. The title of the list changes from the type of list viewed to the number of selected items, such as 5 Selected, as shown in Figure 7 on Page 15. Figure 7: Multiple Selections a 5 Selected In 4K10CL, 000259 A CJ 4K10CL. 000260 F-A, i. 4K10CL. 000261 4K10CL, 000262 I 4K10CL, 000263 -a it 4K10(31, 000264 14 15 16 -1= 18 If the list is longer than one page, the items selected on page 1 stay selected when you switch to page 2. Tapping the title bar check mark or is selected opens a pop-up window displaying all the items you selected, as shown in Figure 8 on Page 16. C•CURE Go User Guide Chapter 1 15 EFTA01225168 Home Screen Android Device Figure 8: Multiple Selection Popup Displays iPad 5 Selected 4K10CL, 000260 4K10CL, 000261 4K10CL, 000262 4K10CL, 000265 4K10CL, 000266 V V V V 5 Selected a 4K10CL, 000031 4K10CL, 000030 4K10CL, 000029 4K10CL, 000028 4K10CL, 000027 crl X ■ Tapping the selected item removes the check mark and de-selects the item. ■ Tapping the check mark in the pop-up title de-selects or selects all the listed items. ■ Unchecking any number of items in the pop-up list is reflected in the parent list. ■ Tapping Cancel reverses any changes to the listed items. ■ Tapping OK on the Android device or IN on the iOS device saves any changes on the pop-up list as well as the parent list. To Select Multiple Items 1. Tap the Status icon for the item to select it. 2. Tap another item's Status icon to add them to the multiple-selection list. To Remove All Multiple Item Selections • rap the Cancel button (X) next to the page title. - Or - • Tap the pop-up title check box and then tap OK. 18 Chapter 1 C•CURE Go User Guide EFTA01225169 71 Search Search The Search screen opens if you tap the search button Q on the Navigation bar when the screen displays a list. The screen contains three tabs: Search, Advanced, and Favorites. NOTE The tab bar for a Search screen on an Android tablet is on the top, as shown in Figure 9 on Page 17. On iOS devices, the tab bar is on the bottom of the screen. Figure 9: Android Search Screen df". N ...or gum/ • 1 Remove Report Results • event removes obsolete • ..sults that were for deletion for Audit Log Backup Event The default audit log backup event Journal Log8ackup Event The default journal lo b 0,, eat, Device Error Journal Trigger Event the default Deuce Error Journal Triage event System Error Journal Trigger Event The default System Error la .earch Name Partition Enabled Priority 0 Active Status Advaroad Faretkes Table 4: Search. Advanced, and FavoritesTabs Search Tab Displays the most frequently used fields used for search operations of that type. Each object type has its own quick search fields defined by the server. The most common fields used on the q u ick search form are Name and Description. The check box to the left of each field indicates whether or not the field should be included in the filter. If the check box is not selected, the field is not included in the search. The check box allows you to find all the records with a blank middle name, for example. Advanced Tab Contains a list of predefined Queries stored in the C•CURE 9000 application available to the user based on privileges. Tapping the Querycloses the screen and applies the Query filter to the list. If the Querydoes not have any parameters, the fitter applies immediately. If the Query has some parameters. tapping it opens a window similar to the Search tab. Favorites Tab Displays a list of Queries used on the mobile device in the past and explicitly saved in the beat memory of the device. You can save a Query defined in the C•CURE 9000 database on the mobile device with either a different set of parameters or the Search tab parameters. C•CURE Go User Guide Chapter 1 17 EFTA01225170 Search Advanced Search The Advanced Search contains a list of predefined queries stored in the C•CURE 9000 application. You can access the queries based on your privileges. See Figure 10 on Page 18 for a display of an Android Advanced Search screen. Tapping the query closes the screen and applies the Query filter to the list used to open the Search view. NOTE Queries listed under the Advanced Search tab are a subset of the predefined queries available from C•CURE 9000. C•CURE Go supports predefined queries of the Basic Configuration subtype only. If the query does not have any parameters, the filter applies immediately. If the query has some parameters, tapping the query opens a form similar to the form defined on the Search tab. Any selection criteria you enter must have the check box selected. Figure 10: Advanced Search =Is kw* *Nam. Pawls,* fp SWHrep0506 - Cardholders admitted or rejected at a specified door in a date range Query Query lot cardholders admitted ex rejected at speofied door rn specified Last Name dole/lime range Eiger person name. door name. duo range ot start/end ilt tone II person door. or dare/tare canoe is not wearied. the wen, First Name returns all otylkoader **Nagler& ,,,,, ,, , . ..la.: IM1 Used vu •P I — / 0 SWHrep I 4 - Personnel Credential Expired within Date Range Query Awry for cardholders admitted or ward at specified door in speaSed dareltme range Enter personn=0.door name. dale range or start/endtat if person. door. or date/lime large es not speofied the Query returns all cardholder seessonstreestess ad eel doors. Used min Report SWHOS and SWII06 (s..41 wok) message Date/Time Ct a 0 How to Filter and Sort Flow to Use Filters on List Items • Tap the filter IF icon for the list you are viewing to display predefined sort orders for the list type, as well as a list of predefined filters. Table 5 on Page 18 describes the filters predefined by the type of list. Table 5: Lists and Filtering Choices 18 Chapter 1 C•CURE Go User Guide Types of Lists Pre-defined Queries (Including Favorites) Journal List System Errors. Rejected Cards EFTA01225171 Table 5: Lists and Filtering Chotes (continued) Types of Lists Pre-defined Queries (Including Favorites) Audit Log Objects Created, Objects Deleted, Objects Modified Personnel Sort by Name, Sort by Type,Sort by Last Modified, Show Disabled, Show Visitors Events Sort by Status, Sort by Priority, Show Active, Show ACK Required Manual Action Sort by Time Zone, Son by Partition Operator Sort by Enabled, Sort by Partition Controller Sort by Enabled, Sort by Partition Door Sort by Enabled, Sort by Partition Elevator Sort by Enabled, Sort by Partition Input Sort by Enabled, Sort by Partition STAR Cluster Sort by Enabled, Sort by Partition Output Sort by Enabled, Sort by Partition Reader Sort by Enabled, Sort by Partition f you have created Favorites for any of the objects you want to sort, up to three of the most recently used Favorites also appear on the sorting filter. How to Add Favorites The Favorites Tab displays a list of previously-used Queries explicitly saved in the local memory. If you defined a Query in the C•CURE 9000 database, you can use it in C•CURE Go. You can also save the same Query on C•CURE Go with a different set of parameters each time. Selecting a saved Query applies the Query with the saved parameters and returns a list of Objects that match the Quay. If the C•CURE 9000 administrator removes a Query from the CCURE 9000 database and this Query was saved as a favorite in the C•CURE Godevice, the saved Query stops working. However, the Query is not removed from the C•CURE Go list until you explicitly remove it. If you create Favorites through the Site Explorer, the Favorites are listed by the Favorites command of the Site Explorer. If you create Favorites through the Personnel application, the Favorites are listed on the search screen for the Personnel type. This is also true for the Monitoring application. The exception with this behavior: if you create a Favorites item for the query invoked from the Site Explorer even though it is a query for the Personnel type, this Favorite resides on the Site Explorer Favorites. C•CURE Go User Guide Chapter 1 19 EFTA01225172 Search To Add Favorites 1. From a list view,such as a Personnel record list, tap Q to open a search query. 2. Enter the search criteria, remembering to tap the check box next to each field. 3. Tap la to save the query to your Favorites To Delete a Favorite 1. Select the action icon next to an item from the Favorites list. 2. Tap Delete to remove the row permanently from the list. 20 Chapter 1 C•CURE Go User Guide EFTA01225173 2 Installation and Configuration This chapter describes how to install the C•CURE Go Web Service, how to install the C•CURE Go app, how to configure the C•CURE 9000 system to be able to use the app, and how to uninstall the app. In this chapter Installing the C•CURE Go Web Service 22 Installing C•CURE Go on your Mobile Device 25 Troubleshooting 29 C•CURE Go User Guide Chapter 2 21 EFTA01225174 Installing the C•CURE Go Web Service Installing the C•CURE Go Web Service The C•CURE 9000 DVD provides installation options of the C•CURE Go Web service. The C•CURE Go Web service can be installed: ■ On the same system as the C•CURE 9000 server and Web services. ■ On a separate system than either the C•CURE 9000 server or the Web services. ■ On a system without either C•CURE 9000 server or Web services installed. The C•CURE Go client is installed and setup on your mobile device. The client installation occurs when you download and install the C•CURE Go Web app from iTunes or Google stores. Installing from the C•CURE 9000 DVD Requirements In order to install the C•CURE Go Web Service, you must have the C•CURE 9000 product DVD. It is not necessary to install C•CURE 9000 first. The operator credentials used for installing the Web Service must be registered as a user/operator with SYSTEM ALL privileges in the C•CURE 9000 database and a user in the domain. If the operator is not registered in C•CURE 9000 database, create an operator with the proper credentials and privileges. See Chapter 11 in the C•CURE 9000 Software Configuration Guide for details on how to create an operator. For a remote installation, if the user/operator is the same person who installed the victor Application Server, then there is no need to add an operator in the Server Configuration Application. For a remote installation, if the user/operator is not the same person who installed the victor Application Server, then this operator must be added as an operator in the Server Configuration Application. See Chapter 11 in the C•CURE 9000 Software Configuration Guide for details on how to create an operator. Installing the C•CURE Go Web Service from the DVD To Install the C•CURE Go Web Service 1. With Administrator privileges, start the Unified Installer. 2. If you have not installed C•CURE 9000 on your server, click on Software House. Click Next 3. If you have C•CURE 9000 installed, click Integrations and Services link at the top of the installer window. 4. Select C•CURE Go Web Service. 5. Click Install. The Windows Installer Preparing To Install dialog box briefly opens. The setup program checks the system to see if it meets the minimum requirements. If minimum requirements are met a Welcome dialog box opens. 6. Click Next to continue with the installation. The License Agreement dialog box opens. 7. Click on the I accept the terms of the license agreement radio button, and then click Next. You can also click Print to print a hard copy of the license agreement for your records. A copy of the license agreement is sent to the default printer configured in your printer settings. 22 Chapter 2 C•CURE Go User Guide EFTA01225175 Installing the C•CURE Go Web Service 8. If you have not installed C•CURE 9000, the Destination Folder dialog box opens. Click Next to install to the default folder — C: \ Program Files (x86) or click Change... to choose another folder. 9. Click Next. The Server Selection dialog box opens. 10. Select the C•CURE 9000 Server. a. Local system - Select the Local System radio button. You must have SYSTEM ALL privileges and be registered in the C•CURE 9000 database. Enter credentials. - User name and domain values are populated automatically. The domain name is the domain of the server where the Web service is installed. - Enter the Password manually. Change the usemame/password pair if needed. For example, if the operator is not in the C•CURE 9000 database, you can add a new operator with appropriate credentials (SYSTEM ALL privileges) or use an existing operator. b. Remote system - Select the Remote System radio button. You must have SYSTEM ALL privileges and be registered in the C•CURE 9000 database. Enter credentials. - User name and domain name are required. The domain name is the domain of the remote machine where the Web service is installed. The User name is the user/operator with SYSTEM ALL privileges who is registered in the C•CURE 9000 database. - Enter the Password manually. The C•CURE 9000 server can be standalone or a SAS. The installation process is the same for either. 11. Click Next to continue with the installation. The Installation options dialog box displays. 12. Optionally check the Redundant server installation using supported third party redundancy check box and enter a Virtual server name. 13. Click Next to continue with the installation. The Ready to Install C•CURE Go Web Services opens. 14. Click Install. The installation program continues until the Finish dialog box displays. 15. Click Finish to complete the installation. Repairing the C•CURE Go Web Service You can repair the C•CURE Go Web Service from the Windows Start menu or from the C•CURE 9000 DVD. To Repair the C•CURE Go Web Services 1. From the Windows Start menu, select Control Panel>Programs and Features. 2. In the list, right-click on C•CURE GoWelaService. 3. Select Repair from the list of available actions. The Windows Installer dialog box opens. 4. Browse to the CCureGoWeb6ervice.msi file location and select it. Click OK. C•CURE Go User Guide Chapter 2 23 EFTA01225176 Installing the C•CURE Go Web Service 5. Enter the Usemame and Password. See Step 10 of Installing the C•CURE Go Web Service from the DVD on Page 22 6. Click Next to fix errors in the most recent installation by fixing missing and corrupt files, shortcuts, and registry entries. 7. A progress dialog box displays until the repair is complete. 8. Click Finish to complete the installation repair. Removing the C•CURE Go Web Service You can remove the C•CURE Go Web Service from the Windows Start menu or from the C•CURE 9000 DVD. To Remove C•CURE Go Web Service 1. From the Windows Start menu, select Control Panel>Programs and Features. 2. In the list, right click on C•CURE GoWebService. 3. Select Unfitstall from the list of available actions. 4. Confirm that you want to uninstall the service. A progress dialog box displays until the removal operation is complete. 5. The Windows Installer window disappears and the service has been removed. Installing the Language Pack In order to use C•CURE Go with the C•CURE 9000 230 Language Pack install kit, install C•CURE Go first. Then install the language pack install kit. The language pack install kit installs the C•CURE Go-related language pack files only if it detects that C•CURE Go is installed. For details on installing the Language pack, see Chapter 4 in the C•CURE 9000 Installation Guide 9000_ InstallationGd_UM131_revNO.pdf. Next Steps 1. Download the C•CURE Go Web app from the Apple Store or Google Play. See "How to Download from the Apple Store" on page 25How to Download from Google Play on Page 25 2. Configure your device. See Configuring Your Device on Page 25 for information on verifying your license, SSL certificates, and IIS configuration. 3. Install the C•CURE Go client on your mobile device. See How to Set up C•CURE Go on your Mobile Device on Page 26. 24 Chapter 2 C•CURE Go User Guide EFTA01225177 Installing C•CURE Go on your Mobile Device Installing C•CURE Go on your Mobile Device How to Download from the Apple Store Requirements in order to use iOS Apps and the App Store, you must have: ■ An iPhone 3G or higher, a 2nd generation iPod touch or higher, or any iPad model ■ iTunes 7.7 or higher ■ iOS 8.1 or higher ■ An iTunes account To Download the C•CURE Go App from the Apple Store 1. Connect your device to a network or 3G. 2. Open the App Store Application and search for C•CURE Go. 3. Tap C•CURE Go. 4. Download and install to your mobile device. How to Download from Google Play You can download the Android apps and digital content to your device using the Google Play Store app. Use your device with an Internet connection. The Google Play App must be installed on your device. To Download the Google Play Store App 1. Set up an account on Google to access Google apps. 2. From your Android device, open the Google Play Store app. 3. Search for Tyco to find the Tyco-specific apps that are available. 4. Tap C•CURE Go. The App downloads to your Android device. Configuring Your Device C•CURE Go must be configured before it can connect to the C•CURE 9000 application. To Configure C•CURE Go 1. Find the computer name or an IP address where the C•CURE Go Web Service is installed. (The Web Service could be installed on a different computer than the one on which the C•CURE 9000 server is installed.) 2. Create a new SSL certificate registered with one of the common certificate agencies, such as VeriSign. 3. Verify the IIS configuration, make sure it has the SSL certificate installed and HTTPS binding configured. C•CURE Go User Guide Chapter 2 25 EFTA01225178 Installing C•CURE Goon your Mobile Device To ensure the security of the communication between the mobile device and C•CURE 9000 system, you must have a valid certificate and H1TPS binding. See How to Set up C•CURE Go on your Mobile Device on Page 26. 4. For the C•CURE Go device: a. Configure a login device. b. Secure an IP address from your IT administrator. c. Create a VPN connection with the network which hosts the IIS server with C•CURE Go Web service if needed. d. Make sure the mobile device has a proper connection with the IIS server. See Troubleshooting on Page 29. e. Install C•CURE Go application on your mobile device. See Installing C•CURE Go on your Mobile Device on Page 25. How to Set up C•CURE Go on your Mobile Device The installation process configures the Web Service to allow HTTPS connections by creating H1TPS binding on the ES default Web site where the service is installed. After you have installed the C•CURE Go app, configure the server-side certificate (SSL) to provide security for your online communication. When a web browser contacts your secured site, the SSL certificate allows the encrypted connection after checks have occurred. An SSL connection assumes that the IIS server uses a special server certificate. The certificate is unique and is linked to the server that runs the signed Web service. Once the certificate is created, it should be installed on IIS. C•CURE Go does not use any client-side certificates and accepts the certificate you installed on the server side. The encryption can be turned on or off from the Login screen of the Mobile application. NOTE If you have a problem logging in when you have Encryption turned on, by it without encryption. However, Software House recommends that you use encryption when connecting to the C• CURE 9000 server. The certificate verification protects and encrypts the traffic between the client and the server making data transmission secure. See Chapter 6 in the C•CURE 9000 System Maintenance Guide for information on creating certificates and exporting them to your system. Installing a Valid Certificate To Install a Valid Certificate 1. From your ES manager, locate Server Certificates. 2. Create a self-signed certificate. Software House recommends that you create your own certificate through a company such as VeriSign. 3. Once you have a valid certificate, create the H1TPS binding. a. Click Site Bindings. b. Click Add... c. Select the Type from the drop-down menu m-rps. 26 Chapter 2 C•CURE Go User Guide EFTA01225179 Installing C•CURE Goon your Mobile Device d. Enter an IP address. e. Select the SSL Certificate from the drop-down menu. E. Click OK. This procedure results in the HTTPS port assigned to 443 for the SSL connections between the server and the mobile device. Uninstalling C•CURE Go You can remove the C•CURE Go App from your mobile deviceas you would any other Android or iOS app. When you remove the C•CURE Go app, the App still resides on Google Store or iTunes. Uninstalling removes the App locally and all its data. Removing the C•CURE Go App from your Android Device To remove the C•CURE Go App 1. Go to Google Settings then Apps. 2. Locate C•CURE Go. Tap on the icon. 3. Tap on Uninstall. 4. Tap on OK. The App is removed but you can reinstall it from Google Store should you need to. When you remove the App, all its data is also removed. Removing the C•CURE Go App from your Android Phone To remove the C•CURE Go App 1. From Google Settings, go to Connected apps. 2. Locate the C•CURE Go App. 3. Uninstall the App. The App is removed but you can reinstall it from Google Store should you need to. When you remove the App, all its data is also removed. Removing the C•CURE Go App from your iOS Tablet or iPhone To remove the C•CURE Go App 1. From your Home screen, touch and hold the C• CURE Go App icon. The icon starts to jiggle. 2. Tap on .CI to remove the App from your tablet. C•CURE Go User Guide Chapter 2 27 EFTA01225180 Installing C•CURE Goon your Mobile Device 3. When the removal is complete, tap on the Home button. The App is removed but you can reinstall it from iTunes should you need to. When you remove the App, all its data is also removed. 28 Chapter 2 C•CURE Go User Guide EFTA01225181 Troubleshooting Troubleshooting You may encounter some of the following issues: Problem Solution Login Failure. If the credentials are incorrect a 'Login Failure' message appears. You are allowed three wrong attempts for Username and Password failures after which a 30 second delayoccurs. (Attempts for incorrect server names are not counted.) Server Failure: If the server becomes unavailable, a 'Communication Error message appears. The message displays the actual problem encountered with the lack of Web service or lack of connection to the server. (You can reboot your mobile device to delete the cache, and log in again. ) iiS Connection You can test your IIS connection by opening your browser to the secure page of the remote IIS Web Server. Example: httpe://yourServert e. C'CURE Go User Guide Chapter 2 29 EFTA01225182 Troubleshooting 30 Chapter 2 C•CURE 9000 C•CURE Go User Guide EFTA01225183 3 C•CURE Go Screens This chapter describes the various screens available for monitoring, accessing journal and audit logs, managing Personnel records, Preference, the Site Explorer, and the Video Explorer In this chapter: Journals 32 Monitoring 35 Personnel 38 Site Explorer 51 Video Explorer 72 Set Preferences 87 C•CURE Go User Guide Chapter 3 31 EFTA01225184 Journals Journals The Journal feature displays two icons that give you a choice of whether to use system logs or a list of modifications to the system. When you tap Journal from the Main menu, you can select Journal or Audit Log, as shown in Figure 11 on Page 32. Figure 11: Journal Screen C-curtEgi.)- Audn tog CP 32 Chapter 3 C•CURE Go User Guide EFTA01225185 Journals Journal Icons and Buttons Table 6: Journal Icons and Buttons Icon Description Opens the Search Screen when tapped. The screen displays three tabs: Search, Advanced, and Favorites. The Search tab displaysa form with the fields most frequently used for search operations, such as Message Type and Server Date/Time. The Advanced tab displays a list of predefined Queries stored in the C•CURE 9000 application and available to Personnel based on Privileges. Tapping the Query doses the screen and applies the filter to the object list used to open the Search view. The Favorites tab displaysa list of Queries used in the past on the mobie device and explicitly saved in the local memory of the device. t Opens the F Ater Screen when tapped. The default sort order for the Journal list isdescending journal message time. You can change the filter by tapping the filter button on the list title bar. This opens a fist of predefined filters and and fitters saved in the Favorites list for this type. See How to Filter and Sort on Page 18 Allows Journal navigation by page numbers returned from the server if there is more than one page. The page stays in local memory once you have viewed it. 95 Journal List View The Journal list displays a summary of the Activities and Events that monitor C•CURE 9000. Records in the Journal provide a historical view of Activity that occurred within the system and can verify Events when serious issues occur. Journal Messages also can help locate people or assets within a facility Tapping Journal opens a List view with the first page of the most recent Journal records (see Figure 12 on Page 33). The records are sorted in descending order by date. You can select a record and tap the El action icon to the right of the list item to view its properties. Figure 12: Journal IJst View WI 4 3/17/2014 2 17 05 AM 3/17/2014 2 14 56 AM pr 3/17/2014 211 19 AM 3/11/2014 155 34 AM -7/ T5 75 C•CURE Go User Guide Chapter 3 33 EFTA01225186 Journals Audit Log i; default, the Audit Log Viewer, shown in Figure 13 on Page 34, displays the following ■ Type of configuration change ( Edit operation) ■ Date and time, in local time, that the entry was recorded in the database (Server Date/Time) ■ Text of the message, in a partitioned system the object name includes the name of its Partition (Message Text) ■ Additional details of the message (Message Details) ■ Partition name, if the system is partitioned, the partition name is the farthest right column The audit log lists the latest changes to the system configurations. Figure 13: Audit Loci Viewer Ono C-CtJflE 1 2 g 11:S. it 14/4.1 14 D:DIS: I 0 P.M -.n.oftiwt VW., FNICI. MT IL A. CA..O MilMill P./ I.V.1 3/14/2014 5 24'12 PM 3/14/2014 5 24 12 PM . 3/14/2014 5 17 45 PM 3/14/7014 7 15 04 PM 3 34 Chapter 3 C•CUlif_ co USL1 Guido EFTA01225187 Monitoring Monitoring From the Monitoring screen, you can select Monitor All Events or Monitor Selected Events. See Figure 14 on Page 35 for the displays. Monitoring shows active Events in the system collected in real time. C•CURE Go polls the server at intervals (set in Preferences) and updates the contents of the screen accordingly. Once you have closed the screen, the monitoring stops. Figure 14: Molting Screens Phone Tablet 0 •rarpt Y.ren I t.korg Profermirroc Mon ..cr 4:r MOIVACISCIOCtli &CU IA•txte arnOthanelm the inoteln1Htrici Monitored Events are displayed in a special view that contains the Objects tab. The purpose of the view is to show the status of the Active Events collected in real time. The server is polled at the predefined interval and updates the content of the view. NOTE NDS devices display the Object tab at the bottom of the screen. Monitor All Events The Monitor Events list displays a list of the Active Events on the server. The list updates the contents automatically using the polling interval specified in Preferences. You can act on any Active Event you select with any of the commands available from the El action icon. See Table 7 on Page 36. Figure 15 on Page 36 displays the result of the Find in Journal command. C•CURE Go User Guide Chapter 3 35 EFTA01225188 Figure 15: I2e,,J N OTE va r» c -cu t0 °Woe 4M ry 7 °cute Errol Journal Trigger Event Q 0 t UM/20132:09:57 PM ....no to,* ty (gyred ItannAktotil • mtmematly octinsie ennu (we.", Eme J:0 net Even' km I III O/101! toom Plat 1viarion :vim PM 1I/18/20132:64:57 PM brill:Waxy...m*1*a Teem bem ismoneaanatteue 11/18/20132:0416M ararnui.xecoar'*xit. itommiararaoaraft Gem Oriice (nu blind meet RI I.C(1111,11C Your Operator Privileges limit the Active Events that display in the list. Table 7: Actions for Events from the Menu View Monitor Ack Event Find in Journal Find in Audit Activate Deactivate Arm Disarm Latch Toggle Pulse Monitor Selected Events You can monitor a subset of the active Events by tapping the Monitor Selected Events command on the Monitoring screen. To Select Events to Monitor . Optionally, enter the name of the Event or enter the following, as shown in Figure 16 on Page 37: a. Partition. b. Priority. c. Active Status. d. Armed Status. 2. Tap the Search icon Q . Tap Save to save your Search Query to Favorites for later re-use. 38 Chapter 3 C•CURE Go User Guide EFTA01225189 LI IC 16: C•CURL Cu U.sLr GUICIL Chapftr 3 3 EFTA01225190 Personnel Personnel The Personnel application is similar to the Personnel editor found in the C•CURE 9000 Administration Station. You can create a new record, edit an existing record, apply credentials and clearances, perform searches with filters to limit the results, or use your mobile device to check a card's validity. See Figure 17 on Page 38 for a view of the Personnel Screen on the iPad tablet. Figure 17: iPad Personnel Screen Journals n Monitoring • Personnel Y ® Site Explorer VOW Explorer s40. eShow All • Add New... • Check Card • • AZ Show Selected The Personnel function allows you to do the following: • Show All—Display an alphabetical list of all the Personnel records. • Add New—Display a pop-up form and create a Personnel record. The View screen opens from the created record for you to append clearances and credentials. • Check Card—Display a form that lets you swipe a card on the mobile device or enter the card number to open the View for the Personnel screen. • Show Selected—Query a Personnel record based on the provided criteria. Personnel Icons and Buttons Table 8: Personnel loonsand Buttons Icon Description Q Opens the Search screen when tapped. The screen displays three tabs: Search. Advanced and Favorites. • The Search tab displays a form with the fields most frequently used for search operations, such as Name and Description. • The Advanced tab displaysa fist of predefined Queries stored in the C•CURE 9000 application and available to personnel based on privileges. Tapping the Query closes the screen and applies the finer to the object list used to open the search view. • The Favorites tab displays a list of Queries used in the past on the mobile device and explicdy saved in the local memory of the device. 38 Chapter 3 C•CURE Go User Guide EFTA01225191 Personnel Table 8: Personnel Icons and Buttons (continued) Icon Description t Opens the Filter screen when tapped. The default sort order for Personnel is by Name. You can change the default sort by tapping the ftter button on the fist title. This opens a fist of predefined sort ordersfor the listed type as wel as a fist of predefined ftters and up to three of the most recently used Querns saved in the Favorites list for this type. (See How to Fitter and Sort on Page 18.) AP Opensa selected Personnel record for editing. Show All The Show MI function displays an alphabetical list of all the Personnel records in the database for which the operator/administrator has privileges. Show All Commands When you select a Personnel record, tap the action icon -0 to see the actions you can perform on the selected record. Table 9 on Page 39 lists the commands available for Personnel. Table 9: Commands for Personnel Records Command Description View View the Personnel record. Monitor Monitor any events attacted to the Personnelrecord. Set PIN Execute Set Pin on a Personnel record after you have created and saved it. When you start editing a Personnel record, the PIN field does not display. The mobile device Personnel record editor treats PIN as a read-only field. It shows the value of the PIN property if the "Display PIN" system variable is set to 'on' and shows asterisks if the variable is set to 'off'. (On C•CURE Go, the PIN may show in the View command, but not in the Personnel Editor.) Previous Doors Display a fist of previously viewed doors. Add Credential Add credentialstoa Personnelrecord. Add/Remove Clearances Add/remove clearances from one or more Personnel records. C•CURE Go User Guide Chapter 3 39 EFTA01225192 Personnel Table 9: Commands for Personnel Records (continued) Command Description Documents Access one or more documents assigned to a Personnel record. This command is available if the operator has read Privileges for the Personnel record, whether or not there are Documents attached. If the Personnel record has more than one assigned Document, the Documents command shows a list of Documents. Once you select a Document, it opens in a browser. (When there is only one Document assigned,it opens in a browser window immediately.) If the personnel Document is an image or a text file. the command opens an internal Web View that displays the Document content. Thisview has two commands: Refresh and Load Browser. if the Document is a PDF file or a URL (a shared Document, for example), the full-feature browser opens automatically. Preview Badge Access and view as a PDF one or more Badges assigned to a Personnel record. This command is available if the operator has read Privileges for the Personnel record, and the Preview Badge Privilege, whether or not there are Badges attached. If the Personnel record has more than one assigned Badge, the command shows a list of Badges. Once you select a Badge, it opens in an available PDF viewer. (When there is only one Badge assigned, it opens in a PDF viewer window immediately.) If more than one PDF viewer is available, you can choose the viewer you prefer from a list of viewers. This command is also available from a list of Credentials for a person from the Credentials tab (if the Operator has read Privileges for Credentials). Primary Portrait Add a portrait to an existing Personnel records. Delete Delete the Personnel record. Find in Journal Find the Personnel record in the Journal list. Find in Audit Find the Personnel record in Audit. Grace Personnel Clears the antipassback/timed antipassback information for selected Personnel and allows them access to the antipassback Area. If you select more than 100 Personnel, the Grace Personnel selection is not available. Antipassback Reset Card Resets the STAR Global Antipassback owners of the selected Personnerscardswhen that STAR owner is not communicating. If you select more than 100 Personnel. the Antipassback Reset Card selection is not available. Area Lockout Grace Clears all running Area Lockout timers for the selected Personnel to allow them one-time access to the target locked-out Areas. If you select more than 100 Personnel, the Area Lockout Grace selection is not available. Search for Personnel Records To Search for a Personnel Record 1. Tap Show All. 2. Select the Search icon Q on the top Navigation bar. 40 Chapter 3 C•CURE Go User Guide EFTA01225193 Personnel 3. Enter the name of the person you are looking for. 4. Make sure that the check box to the left of the search criteria is selected. 5. Optionally, tap save to save this search Query to your Favorites and when prompted, name the Query. This makes the Query available for subsequent searches. 6. Tap the Search icon at the bottom of the personnel list. A list with matched Personnel records is returned. NOTE iC6 devices have the Quick Search at the bottom of the screen. To Use Advanced Search 1. From the list of Personnel records, tap the Search button and then the Advanced tab to see the available pre￾defined Queries, as shown in Figure 18 on Page 41. (The tabs are at the top of the screen for the Android device and at the bottom of the screen for the iOS device.) These pre-defined Queries come from the C•CURE 9000 system. You can save these Queries locally, but if they are deleted from the C•CURE 9000 system, they must be deleted manually from C•CURE Go. 2. Tap an appropriate query for the type of search you are performing. 3. Fill in the search criteria for that Query and select the check box for the search criteria you want to use. Figure 18: PersonnelAdvanced Search Q Satiation Criteria Surd, tava.0.4 SWHrep0506 Cardhoklers admitted a rejected at a speafied door in a date range Query c-racAlea ad.ntltda res.:iNuwspisddownwo U rang reguens ell catoixidet admits:cos/ ,ercwas ail doors Used not Ropy,: S'All'S (sr" ADSwHrept a - Personnel Credential Expired within Date Range Query own to, A PCIW0144 Crtdalbal3 Q Selection Criteria operybr ceidhOkknalnIlled of reread M 60e0fied door w specied clelebme range (Mee pawn narne• dca arm axe rancle Or stalterd titre If pew'''. door. Of 11W/time range 0 Repaid Smi05 and SNII106 tiessape Date/Time 4. Optionally, tap the Search Icon Q at the bottom of the window. Click to save the modified query to your Favorites. C•CURE Go User Guide Chapter 3 41 EFTA01225194 PC, S'S!l!IC Add New You create a new Personnel record on a View screen that opens in Edit mode. Populating the fields and tapping the Save icon creates a new record in the C•CURE 9000 database and keeps the Personnel View on the screen. To create a Personnel record 1. From the Personnel screen, tap Add New... 2. Under General: a. Enter the type of employee from the drop-down list. NOTE You can create Personnel Types using the C•CURE 9000 Administration application. b. Enter the last name of the new person. c. Optionally add information to any other fields 3. Select other options if appropriate: • Escort • Clearance Filter (Level 1) • Alternate Shunt (ADA) • Noticed • Antipassback Exempt • Antipassback Event • Keypad Command Administrator • Intrusion Zone Administrator • Inactivity Exempt • Can Perform Guard Tour 4. Optionally add information to Customer Fields. 5. Optionally add information to UDF fields under Other. 6. Tap Save to save the record to the C•CURE 9000 database or Close MI to ignore the additions you have made. Saving a new Personnel record creates the record in the C•CURE 9000 database and automatically opens the newly created record for further editing. This allows you to assign Clearances and Credentials to the record and to take a primary portrait for it. (These options are not available until the record is saved.) See the next sections for additional details. Modifying a Personnel record To Modify an Personnel Record I. Select the Personnel record you want to modify. 42 Chapter 3 C•CURE Go User Guide EFTA01225195 Personnel 2. Tap the Edit icon S . 3. Make the desired changes. 4. Tap Save to save the record to the C•CURE 9000 database or Close © to ignore the additions you have made. C•CURE Go User Guide Chapter 3 43 EFTA01225196 Personnel Check Card The Check Card view lets you read the CNS field of MIFARE cards using the Near Field Communication (NFC) hardware of the mobile device. The CSN field is interpreted as the card number of a Personnel record. The screen opens with a message that prompts you to swipe a card, as shown in Figure 19 on Page 44. Once you have swiped the card on the back of the mobile device and the read is completed, C•CURE Go tries to find the Personnel record with the specified number card. If the card is found, an Object View for the found Personnel record displays. You can also enter the card number manually into the edit box on the top of the screen. NOTE iOS devices do not support NFC. Consequently, the only way to check a card is by entering the card number manually and tapping the Search button at the bottom of the screen. Enabling and Disabling the NFC service This feature of mobile devices allows data exchange when the tablet is located near another NFC device. a To Enable the NFC Service 1. On your mobile device, tap Settings. 2. Tap More.. under the Wireless and Networks category. 3. Tap NFC to select the check box and enable the service To Disable the NFC Service 1. On your mobile device, tap Settings. 2. Tap More.. under the Wireless and Networks category. 3. Tap NFC to deselect the check box and disable the service. Using the Check Card Figure 19: Check Card Display octinEgi:er Cet*Cani .1) Put a card close to the mobile device or enter the card number manually Q 44 Chapftr 3 C•CURE Go User Guide EFTA01225197 Personnel To find the Personnel Record for the Check Card 1. Tap Personnel and click Check Card. 2. Tap the card on the back of your device. 3. If the card number is not found in the database, a message displays. If found, the Personnel record with the specified card is opened for viewing and editing. Show Selected Show Selected lets you query a Personnel record based on criteria you provide (see Figure 20 on Page 45). Figure 20: Personnel Record Criteria • • Show All • • Show Selected a • Mee ame Smith John :ame Disibled Arca X To find a Personnel Record by Name 1. Enter the name of the person you are looking for. 2. Check the box next to all of the Name criteria you have entered (Last, First, or Middle). 3. Tap the Search icon Q . The list of matching names displays. NOTE Searching strings uses the 'Starts with' criteria. Example: ■ Putting 'A' into the Last Name field obtains a list of personnel records with last name starting with 'A'. ■ If the entered value starts with the symbol '%', the criteria is interpreted as 'Contains'. "Jason" and "Malisons" match the search criteria '%son'. C•CURE Go User Guide Chapter 3 45 EFTA01225198 Personnel Personnel Tabs When you view a Personnel record, the screen has three tabs available: • At the top of the screen on an Android, as shown in Figure 21 on Page 46. • At the bottom of the screen on an iOS device. Figure 21: Android View of Tabs IPS 122 •—•_•—•• • %writ./ • OCL, 000006 1 . 4K1OCL, 000004 -- (... iNcoet.s •., : - 1% 64K I CCL, 000006 4K1OCL, 000005 4KRICL. 000006 4K1OCL, 000007 4K1OCL, 000008 a. 4K1OCL, 000010 014 Cs edtrials 1. Properties—Shows all the properties of the selected Personnel record, including the User Defined Fields (UDF) created in the C•CURE 9000 application for the Personnel record. MI the UDF fields display, but some are read￾only. 2. Credentials—Lists the Credentials assigned to the Personnel record. You can delete Credential records, edit existing Credential records, and create new Credential records. When you create a new record, a pop-up form opens. To modify an existing Credential record, you must tap the View command and then tap the Edit icon 40 3. Clearances—Lists the Clearances assigned to the Personnel record being viewed.. iOS Devices Tab Display iOS devices display the tabs at the bottom of the screen, as shown in Figure 22 on Page 46. Flours 22: pas View of Tabs 46 Chapter 3 C•CURE Go User Guide EFTA01225199 Pe!s'imtci: Personnel Record Tasks Common tasks for Personnel records include the following: • To Remove a Credential from a Personnel Record on Page 47. • To Assign a Credential to a Personnel Record on Page 47. • To Add Clearances to a Personnel Record on Page 48. • To Set a PIN for an Existing Personnel Record on Page 48. • To Take a Picture and Associate It with a Personnel Record on Page 49. • To Reset the Antipassback Card on Page 49. • To Grace a Person on Page 50. • To Enable a Person to Perform Guard Tours on Page 50. To Remove a Credential from a Personnel Record 1. From the Personnel record that you want to change, tap the action icon qi . 2. Tap View. 3. Select the Credentials tab and tap the Credential record you want to delete. 4. Tap the Delete command and then tap OK on the confirmation screen. To Assign a Credential to a Personnel Record 1. From Show All, find a specific Personnel record using a quick search. 2. Select the record and tap the action icon iq; 3. Tap Add Credential to change the Personnel record. 4. Enter the card number, the facility code, the issue code, and Activation and Expiration date/time. 5. Select the CHUID format by selecting Card Only or another available format from the pop-up, as shown in Figure 23 on Page 47. Figure 23: CHUID Formats Select Card Only Card-Facility d f 6. Populate all the desired fields in the Clearance window. C•CURE Go User Guide Chapter 3 47 EFTA01225200 Personnel 7. Tap the Save icon gl at the bottom of the list to save the changes or Cancel ©to ignore the changes. To Add Clearances to a Personnel Record 1. From Show All, find a specific Personnel record using a quick search. 2. Select the record, and tap the action icon a . 3. Tap Add/Remove Clearances to modify the Personnel record. 4. MI the Clearances available in the system display. Clearances that have already been assigned to the record are preselected on the list. C-CURE rEN s/ sa• .1 1 Clearance 02 PI 2 9 44:10a, 00002a 01 Clearance 02 r Mel I A 41C10Cl. 000030 uia 4KIDCI, 000031 fi t as OC1000032 owClearance 03 Iv Clearance 04 Clearance 05 Ell X 5. Select additional clearances or remove clearances by selecting/clearing the check boxes on the list item or by tapping the check box icon or X icon on the list header. 6. Tap the Save icon in at the bottom of the list to save the changes or tap Cancels to ignore the changes. To Set a PIN for an Existing Personnel Record 1. From the existing Personnel record that you want to modify (with edit privilege for the Personnel Object), tap the action icon . 2. Tap Set PIN. The Personnel record shows the person's name and picture (if available).. 3. Enter the Pin in the C•CURE Go form and save. (The maximum PIN length is displayed in the Set Pin form's title.) For newly created Personnel records, execute Set Pin on the record after you have created and saved it. (The PIN field does not display when you first start editing a Personnel record.) The mobile device Personnel record editor treats PIN as a read-only field. It shows the value of the PIN property if the Display PIN system variable is set to On and shows asterisks if the variable is set to 'Off. (On C•CURE Go, the PIN may show in the View command, but not when in Edit mode). Thus, the only way to assign a new PIN to a Personnel record is via the Set PIN command. 4. Tap the Save icon at the bottom of the form to save the changes or tap Cancels to ignore the changes. 48 Chapter 3 C•CURE Go User Guide EFTA01225201 Personnel To Take a Picture and Associate It with a Personnel Record I . With your mobile device, take a picture of the person for whose record you want the portrait. The picture gets stored in Camera Roll in the iPhone or iPad and in Gallery in your Android device. Optionally, you can crop or edit the portrait before using it. 2. Find the Personnel record to which you want to attach the portrait. 3. Tap the action icon qi . 4. Tap Primary Portrait. A screen appears with the following menu bar: Edit Camera Gaiety Save Close Optionally, • Tap Camera to take the Portrait at this time. • Tap Gallery if the portrait already exists. Find the portrait you want to associate with the record. • Choose to make this your default directory by tapping Always. Tap Just Once to leave the option open. • Tap Edit to make changes to the portrait, such as cropping. 5. Tap the Save icon III to save the changes or tap Cancel'. to ignore the changes. To Reset the Antipassback Card 1. From the selected Personnel record, tap the action icon qi . 2. Scroll down the actions window and tap Antipassback Reset Card. n • 1 2 1/27/2014102t47 4K1CCI 00C028 ma Oa. 030030 . 410 Cla. 000032 a •v An Awn, 1/27/2011 102t12 AM Mood actisn by Opp P.M feed owner IvFkison* Mita. 0(WYI. The iSTAR Global Antipassback owner is reset for the selected Person's card. C•CURE Go User Guide Chapter 3 49 EFTA01225202 Personnel To See the Result of the Reset Action • Tap the action icon and select Find in JournaL A Journal List appears that displays the device activity of Reset card owner for the Personnel record. To Grace a Person 1. From the selected Personnel record, tap the action icon . 2. Tap Grace Personnel. The selected Personnel record is graced. To See the Result of the Grace Action • Tap the action icon qi and select Find in JournaL A Journal List appears that displays the device activity of Grace Card for the Personnel record. To Enable a Person to Perform Guard Tours 1. From the selected Personnel record, tap the Edit icon 2. Scroll down the personnel record to Options section. 3. Toggle 'Can Perform Guard Tour' from No to Yes. 4. Tap the Save icon to save the changes or tap Cancel Ei to ignore the changes. 50 Chapter 3 C•CURE Go User Guide EFTA01225203 Site Explorer Site Explorer The Site Explorer contains the following objects accessible from C•CURE Go: Favorite Filters, Favorite Monitors, Query, Event, Manual Action, Operator, Controller, Door, Elevator, Input, iSTAR Cluster, Output, and Reader as shown in Figure 24 on Page 51. F Igure 24: Site Explorer Screen a 4 * Favorite Filtea. Gel elitt Favorite monitors CM all Ws <elects of Ow bp. F OXON &loofas p Query co gm. avci* of et* Imp awry O EVItti c.et al the *ate of the ripe Ewa a Manual Action S PO* *KIS of int twe Mang Action I Operator • t :Iltra42001101 Temp (Vasa ill Controller -* -,"- Coign,* Oct .11 t, c, <eta t: of ton t) Door ni" Elevator Ooat Scroldown this screen to see all the available obiects.Tap any of the objects you want to access. Table 10: Site Explorer Commands Command When Selected... Favorite Fitters Opens a view displaying all Favorites created from the Site Explorer's Search and Query screens and grouped by type of the Favorites item targeted in its search. See Favorite Fitters on Page 53. Once you select the Favorites item, the application retrievesa ago( items that match the saved criteria. NOTE: Personnel and Journal Favorites are not induded unlesscreated from the predefined Queries displayed by the Site Explorer. Favorite Monitors Opensa view displaying al Monitor fistscreated by the operator, induding Monitorsof Personnel objects. The list of Monitors is sorted by name. See Favorite Monitors on Page 54. C•CURE Go User Guide Chapter 3 51 EFTA01225204 Site Explorer Table 10: Site Explorer Commands (continued) Query Opens a view displaying all predefined Queries available to the current operator from the C•CURE 9000 system: for Action item. Audit Log, Dynamic View. Journal. Operator, and Query. Report, Event. apC Controller, Area. Clearance, Credential, Door, Guard Door, Guard Tour Stop, Personnel, and Custom Clearance. See Query on Page 58 (The predefined Queries are Queries created and saved within the C•CURE 9000 system. Favorites are items created in C•CURE 9000 go by saving the parameters of an invoked Query, as described in How to Add Favoriteson Page 19.) Event Opens a view displaying all Events available to the current operator. See Event on Page 59. ManualAction Opensa view displaying all Ma n ual Actions available to the current operator. See ManualAction on Page 61. Operator Opens a view displaying all Operator records available to the current operator. See Operator on Page 66. Controller Opens a view displaying all Controllers available to the current operator. See Controller on Page 63. Door Opens a view displaying all Doors available to the current operator. See Door on Page 64. Elevator Opens a view displaying all Elevators available to the current operator. Elevator on Page 67. Input Opens a view displaying all Inputs available to the current operator. See Input on Page 68. STAR Cluster Opensa view displaying all STAR Cluster objects. See STAR Cluster on Page 69. Output Opens a view displaying all Outputs available to the current operator.See Output on Page 70. Reader Opens a a view displaying all Reader items, such as STAR Reader 4. apC Reader 1. or COM1STAR Reader. Once you select a reader, the view displays the general information for the reader. as well as the Properties and Triggers tabs. See Reader on Page 71. Site Explorer Icons and Buttons Table 11: Site Explorer Icons and Buttons Icon Description Q Opens the Search Screen when tapped. The content of the screen depends on the type of list, but usualty displays three tabs: Search. Advanced. and Favorites. • The Search tab displays a form with the fieldsmost frequentty used for search operations, such as Name and Description. • The Advanced tab displays a list of predefined Queries stored in the C•CURE 9000 application for the particular Object type and available to personnel based on privileges. Tapping the Query closes the screen and applies the fitter to the object list used to open the Search view. • The Favorites tab displays a list of Queries used in the past on the mobile device and explicitly saved in the local memory of the device for the selected Object type. 52 Chapter 3 C•CURE Go User Guide EFTA01225205 Sae Explorer Icon Description IP Opens the Filter Screen when tapped. The default sort order for the Object list Is by Name (Manual actions are sorted by end time). You can change the default sort by tapping the titer button on the list title bar. This opens a list of predefined sort orders for the listed type as well as a list of predefined fitters and up to three of the most recently used fitters saved in the Favorites 1st for this type. See How to F Me r and Sort on Page 18 iq Tap this icon to see the list of commands available for this 1st item. - Tap thisaction button to see the commands ava ila ble for the list displayed. T he most common command is Refresh for both dynamic lists and Monitor. To select an item. select the check box in the lower left-hand corner of the item icon. 1 Tap the Favorite Monitors •con from the Site Explorer screen to access a list of monitors. 0 Tap the Favorites icon from the Site Explorer screen to access the list of Favorite queries stored locally. Opens the Site Explorer screen when tapped from the Home screen. Favorite Filters Tapping Favorite Filters opens a view displaying all the Favorites you created locally from the Site Explorer's Search screens. The Favorites are grouped by type of the Favorites item targeted in its search, such as Events or Doors. Personnel and Journal Favorites are not included, unless created from the predefined C•CURE 9000 Queries invoked from the Site Explorer Queries list. Once you select the Favorites item, a new view appears with the items that fit the query criteria saved within Favorites. Favorite Filters Actions Table 12: Favorite Filter Actions Actions Descriptions Apply Applies the Favorite F liters list immediately and open a list with matched Objects. Delete Removes the Favorite Fitters list from the mobile device. Rename Opens a form allowing you to change the name and description of the saved item. C•CURE Go User Guide Chapter 3 53 EFTA01225206 Site Explorer Favorite Monitors Favorite Monitors displays all the monitor lists that you created on the mobile device, including monitors of Personnel objects as shown in Figure 25 on Page 54. The list of items to monitor is sorted by name. Figure 25: IOS Favorite Monitor List :A events Once you select an item from the Favorite Monitors list, a new Monitor view opens with the items saved for that list. You can then access the commands (Actions), see Table 13 on Page 54. You can merge existing items into one list or append one list to another. Example: The original list is includes Objects of one type only, such as Events. However, when you merge or append lists, you can have Event and Door Objects in one list. Table 13: Favorite MonitorsActions Actions Descriptions Appty Applies the Favorite Monitors list immediately by starting to monitor Objects listed in the item. Append to... Letsyou merge two Monitor lists into a single Monitor list. Delete Removes the Monitor list from the mobile device. Rename Opens a form allowing you to change the name and description of the saved item. 54 Chapter 3 C•CURE Go User Guide EFTA01225207 Site Explorer Creating Favorite Monitors Lists From any list view, such as Events, you can save the selected list items to a Favorite Monitors list (see Figure 26 on Page 55). To Create a Favorites Monitor List 1. Select one or more items on the list. Tap the action icon (on the title bar) and then tap Monitor. The screen refreshes, displaying the items you selected to monitor. See Creating a Monitor List of Events that Require Acknowledgment on Page 56. Figure 26: Favorite Monitors List ct-c:LtnEgt, 3 Selected X 61L /*HAN Hemav epon HesulTs rye &Om Ballecy Low j01.01131 Trigger Event System (OW Journal Triggee. Event rz At :it I ogRacAup Event T5 ri .41 Dance Erie( JOVW3I ingger Event 71.v,etinel L ogeackup eenl Device Ewe Join. Pigger Event If 2. To save this monitoring session for a later time, tap the := icon and tap Save As... 3. Enter a Name and an optional description. See Figure 27 on Page 55. Figure 27: Save a Monitor List Save to Favorites X C•CURE Go User Guide Chapter 3 55 EFTA01225208 Site Explorer 4. Tap the Save icon rito save the list. The list becomes available in the Favorite Monitors item in the Site Explorer. NOTE You cannot delete an object from a Monitor list. However, you can delete the entire list or merge two lists into one list. Appending a Monitor List To Append One Monitor List to Another 1. From Site Explorer, tap Favorite Monitors. 2. Select the list you want to append. 3. Tap the action icon IR and select Append to.... 4. Tap the item you want to append to the first list item. 5. The list appends to the first list, but remains in the Favorite Monitors list as it was originally created. Renaming the Favorites Monitor List "MI To Rename a List 1. Select the list you want to rename. 2. Tap the action icon and tap Rename. 3. Enter a unique name in the Name field (the name cannot be the same as any other) and optionally, enter a description. The Favorite Monitors displays the list with the new name. Deleting a Favorites Monitor List To Delete a List 1. Select the list you want to delete. 2. Tap the action icon ris and tap Delete. 3. Confirm that you want the list deleted. Creating a Monitor List of Events that Require Acknowledgment To Create a Monitor List of Events Requiring Acknowledgment 1. From Site Explorer, tap Events. 2. Tap Filter ♦ and select Show ACK Required. 3. Tap the check box to select the Events you want to monitor. 56 Chapter 3 C•CURE Go User Guide EFTA01225209 Site Explorer 4. Tap the Monitor Action icon m and . 5. Tap Save as to save the list of events requiring acknowledgment to Favorites. NOTE This is not a dynamic list of all Events Requiring Acknowledgment, but a static list. To monitor a dynamic list of Events, you must use the C•CURE 9000 Monitoring application. C•CURE Go User Guide Chapter 3 57 EFTA01225210 Site Explorer Query Tapping Query opens a view showing all the predefined Queries you can access from the C•CURE 9000 system. The Queries are categorized as follows: Action item, Audit Log, Dynamic View, Journal, Operator, and Query, Report, Event, apC Controller, Area, Clearance, Credential, Door, Guard Door, Guard Tour Stop, Personnel, and Custom Clearance. Selecting a Query this way works similarly to selecting the Query on the Advanced tab of the Search view. The only difference is that once you select a Query, the application opens a new Object List view and puts it on the stack of the opened views instead of updating the screen that opened the query list. NOTE The predefined Queries are Queries created and saved within the C•CURE 9000 system Table 14: Query Actions Actions Descriptions View Opens a Search form with Query prompts or opens a list of matched Objects if prompts are not defined or not supported. NOTE Some Queries created using C•CURE 9000 have prompts that require a user interface not supported by the C•CURE Go application. (The Journal Query Assistant for Journal Objects is an example). Such Queries still display in the list, but the unsupported prompts are ignored, or prompt default values, if any, are used. 58 Chapter 3 C•CURE Go User Guide EFTA01225211 Sae Explorer Event An event is a software definition Object, created using C•CURE 9000 dialog boxes and options, that let you link security objects, actions, annunciations, and time activations into a single software component. Events are triggered by state changes, such as environmental fluctuations, forced doors, or rejected access requests. Anything that C•CURE 9000 can monitor can be used to generate an event, and the event can trigger any action. Events define security violations and initiate actions that the system and security personnel execute. Events can also control routine activities, such as unlocking entry doors and turning on lights. You can also create events that perform complex functions, such as arming, disarming, and monitoring an Intrusion Zone. You can link an event directly to a single action or you can link it to multiple events and actions. You can schedule events to occur or repeat at specific times. See the C•CURE 9000 Software Configuration Guide to find out more information about the Event function. Tapping Event opens a View that lists all events available to the current operator, as shown in Figure 28 on Page 59. Tap the filter icon V to sort an event by one of the following: • Sort by Status • Sort by Priority • Show Active • Show ACK Required Figure 28: Event Ltst ® Site Explorer ra /Pi Event list Fa :gran Filters 0 ite ?.(011IIOCS Remove Report Results il Audit Log Backup Event Jouvnal l cgEtackup Event P Quer/ b s aureate Duey . .. MIDevice Error Journal Trigger Event ■ Ohl inl ACtitel System Error Journal Thiry Event Battery I ow Journal logger E.ent Reset Filter Sort by Status Sort by Priority Show Active Show ACK Required Ft :Ts Example: If you sort by Show Active, the list automatically modifies the filter so the list shows only Active Events. An event that requires acknowledgment is considered to be active until it is acknowledged. You can tap Reset the Filter to filter the event with one of the other sorting options. C•CURE Go User Guide Chapter 3 59 EFTA01225212 Srle Explorer Event Commands For each item on the Event List, you can perform the following commands: View Monitor Ack Event Find in Journal Find in Audit Activate Deactivate Arm Disarm Latch Toggle Pulse 60 Chapter 3 C•CURE Go User Guide EFTA01225213 Erie Explorer Manual Action Manual Actions opens the view showing the manual actions available to the Operator for Doors and Events as shown in Figure 29 on Page 61. The most typical manual actions supported are on a hardware object displayed in the View. Figure 29: ManualActbn Event: Manual Test view Cancel Types of Manual Actions There are three types of manual actions: ■ A momentary action that does not require any additional information and can be executed when invoked. ■ A normal manual action that requires the following parameters: • Start Date - date when the operation is executed. (Default is today.) Hidden for latch actions. • Start Time - time when the operation is executed. (Default is now.) Hidden for latch actions. • End Date - date when the operation stops executing. (Calculated based on a C.CURE 9000 system variable.) Hidden for latch actions. • End Time - time when the operation stops executing. (Calculated based on a C.CURE 9000 system variable.) Hidden for latch actions. • Priority - number between 1 and 200 (default is 75) that indicates importance of the object and its place in the target objects cause list. • Instructions - special text to be attached to the action when displayed on C.CURE 9000. ■ A latch manual action that does not require date and time fields to be defined. (The date/time fields are hidden for the latch actions.) Once the form required by the manual action (such as Unlock Door) is saved and it is scheduled to execute immediately, it usually changes the state of the object it is applied to. C•CURE Go User Guide Chapter 3 61 EFTA01225214 Site Explorer Manual Action Commands For each Manual Action, you can perform the following commands: View Monitor Cancel Find in Journal To View the Properties of a Manual Action 1. From a Manual Action list, select the item and then select View. (See Figure 30 on Page 62.) Figure 30: New ManualAction 2. The properties display. 3. Tap Triggers to see the Object this Manual Action was applied to. 82 Chapter 3 c•cuRL Gu UsLr Guide EFTA01225215 Site Explorer Controller Tapping Controller opens a list view showing all controllers available to the current operator, as shown in Figure 31 on Page 63. Tap the filter icon ♦ to perform sorting actions. You can sort the list by Enabled or Partition. Figure 31: Controller UstView c-ctinEgu • ®SneExplorer Controller list Event a Manual Action Get •I the obicctr.cf the type Minuet *coon ri a pC. Controller WI F1 • Operator xi Door Get dllNMiecfc of the type L O For each Controller, you can perform the following commands: View Monitor Find in Journal Find in Audit C•CURE Go User Guide Chapter 3 63 EFTA01225216 Site Explorer Door Tapping the Door icon displays a list of Doors for which the Operator has privileges, as shown in Figure 32 on Page 64. Figure 32: Door IJstView O-CUFIE P1 ['cc, PI ICA INCl Dooi• I VW X1 Occ.I ITl PC <loot ill Controlli.: I Door For each Door, you can perform the following commands: View Edit (iOS Device) Monitor Find in Journal Find in Audit Lock Unlock Momentary Unlock Show Cause List Viewing a Door In C•CURE Go, Door objects have a special Door View with three tabs: Properties, Hardware and Triggers (see Figure 33 on Page 65). In addition, the Hardware tab lists all the Readers and Outputs linked to the Door as well as its parent objects, the iStar Controller and Cluster. Once you start a Monitor view from the Door View, the Monitor lists objects from both Hardware and Triggers tabs and updates their statuses. 84 Chapter 3 C•CURE Go User Guide EFTA01225217 Site Explorer Figure 33: Uct lass C-CURE II Door list PI Door-01 ti El Cool MI XI Ocoe-I JPC (lox Mi El a 1 ig :g Promise .♦ Name P1 Door-01 DI,SCnptton TestresttestIestiesttesiteiresttestlestlestIcattesttesTestlestlestlistteoltel Monitor Slate locked rx<0.0®COMMVP0 Unknown C•CURE Go User Guide Chapter 3 65 EFTA01225218 Site Explorer Operator An Operator is a person with the right to log into C•CURE 9000 or C•CURE Go applications and use access control Objects such as Readers, Doors, Inputs, Outputs, and Schedules. Depending on their Operator privileges, Operators can perform the following tasks, and more: • View a List of an Object Type. • Modify another Operator. • Delete an Object. • Set a Property for an Object. • Add Operators to a Group. See the C•CURE 9000 Software Configuration Guide for detailed information about the Operator function. The Operator view shows a list of Operator records you can access according to your privileges, as shown in Figure 34 on Page 66. Sorting the Operator List You can sort the Operator list by Enabled or Partition by tapping the filter icon IF . Figure 34: Operator List View c -CURE gv (§) ae Eating a as °Peral°/ list • A P:ar L., 0 tr, 0 Upera:or MI nca rx Saga For each Operator, you can perform the following commands: View Monitor Find in Journal Find in Audit To View an Operator 1. From the Site Explorer, tap Operator. 2. Tap the Operator you want to view and Tap the action icon to view a list of available actions. 3. Tap View. The Operator displays. se Chapter 3 C•CURE Go User Guide EFTA01225219 Sae Explorer Elevator Tapping Elevator opens a List view with all Elevators the current Operator can access. Sorting the List of Elevators You can sort the List of Elevators by Enabled or Partition by tapping the filter icon ♦ . Elevator commands For each Elevator, you can perform the following commands: View Monitor Find in Journal Find in Audit C•CURE Go User Guide Chapter 3 67 EFTA01225220 Site Explorer Input The Input View opens an List view with all Inputs available to the current Operator, as shown in Figure 35 on Page 68. Sorting the List of Inputs You can sort the Input list by Enabled or Partition by tapping the icon filter ♦ . Figure 35: Input List View E $its Eqiorer Inputlim S 11 Controller Door III STAR Input I.ACIAl-P1 II STAR Input2.ACM1.P1 III (STAR Inpu13•ACM1•P1 el STAR inputsacw.Pi • U STAR InputGACItAl-PI !STAR InputerACIM.P1 Input Commands For each Input, you can perform the following commands: View Monitor Find in Journal Find in Audit Arm Disarm Show Cause List 68 Chapter 3 C•CURE Go User Guide EFTA01225221 Sae Explorer iSTAR Cluster Tapping the iSTAR Cluster List displays a list of Controllers, as shown in Figure 36 on Page 69. Sorting Filter You can sort the iSTAR Cluster list by Enabled or Partition by tapping the icon filter ♦ . Figure 36: ISTARClusterLIstView You can perform the following commands: View Monitor Find in Journal Find in Audit C•CURE Go User Guide Chapter 3 69 EFTA01225222 Site Explorer Output The Output View opens an Object List View with all Outputs available to the current Operator, as shown in Figure 37 on Page 70. All Readers and Outputs are linked to a Door and its parent objects, iSTAR Controller and Cluster. Sorting the List of Outputs You can sort the list by Enable and Partition by tapping the filter icon V' . Figure 37: Output List View In 0 SiteExplorer .• re• f tato( ni! U Output l!" Output I.ACM1.P1 M1 Oulpul2.ACM1-P1 • 7 Ouiput3ACM1-Pi .111 OutpuMACM1.P1 7 Outpul5-ACM1-P1 Ouirwt6-ACM1-Pt :3 For each Output, you can perform the following commands: View Monitor Find in Journal Find in Audit Activate Deactivate Pulse Show Cause List 70 Chapter 3 C•CURE Go User Guide EFTA01225223 Sae Explorer Reader Tapping the Reader icon displays a list of the Objects defined as Readers and available to the current Operator, as shown in Figure 38 on Page 71. Sorting the List of Readers You can sort the list by Enabled or Partition by tapping the filter icon lr . Figure 38: Reader List View Q C> a-- ,,,io: 1 Input ., os STAR Cluster GC,. r r 9 15 Reader tir STAR ReaderSaCM1-PI IF STAR Reader6-ACkt TP1 II STAR Reader7-ACMI.P1 iSTAR Reader8ACM1.P1 inCOMI 'STAR R eaderl II iv_ cam I iSTAR ReadeaEl O For each Reader, you can perform the following commands: View Monitor Find in Journal Find in Audit Enable PIN Disable PIN Enable Keyboard Commands Disable Keyboard Commands Show Cause List C•CURE Go User Guide Chapter 3 71 EFTA01225224 Video Explorer Video Explorer The Video Explorer lets you perform the following ■ View live and recorded video from the VideoEdge Network Video Recorders/Hybrid Network Video Recorders known as VideoEdge in this document.. ■ Open recordings that are initiated by the operator within the C•CURE 9000 application (by activating an event with an action on a video camera or by starting a recording from a video camera viewer). Creating a Recording There are two ways to create a recording in C•CURE 9000: ■ Through an event ■ Manually in a viewer of a video camera. In both cases, a reference to a generated recording is placed in the C•CURE 9000 database and you can see the recording. Viewing a Recording There are three ways to view a recording 1. From a display list of all recordings, click on the recording you want to view. 2. Select a recording from a list of recordings for a particular camera. Use the Show Recordings command on a video camera object. The list shows the recordings only for the selected camera. 3. Through an event. Use the Show Recordings command in an event with recordings. The list displays up to four of the last recordings that were initiated by that event. You have the option of displaying the video in your browser or directly on your device. See Figure 39 on Page 72 for a view of the Video Explorer commands on an Android. Figure 39: VideoApplication Command Screen 72 Chapter 3 C•CURE Go User Guide EFTA01225225 Video Explorer The Video Explorer allows you to do the following: ■ Show All—Display an alphabetical list of all the VideoEdge NVR cameras registered in the C•CURE 9000 database. ■ Show Selected—Open a Search form for the video cameras. ■ Show Servers —Display an alphabetical list of all the VideoEdge NVR registered in the C•CURE 9000 database. ■ Show Recordings—Display a list of recordings created through the C•CURE 9000 application on all the video cameras the VideoEdge NVR registered in the C•CURE 9000 database. Limitations The current Video Explorer features have the following limitations: ■ To view live or recorded video, it strongly recommended that your device has a minimum of 1 GB of RAM. (Excluded devices are: iPad 2, iPad Mini - 1st Generation, and iPhone 4S which have only 512 MB of RAM). ■ The C•CURE Go Application supports VideoEdge cameras only for NVR v4.6.x and later. If you try to display a video from an unsupported camera, you will receive an error message instead of the Video View. ■ The C•CURE Go Application requires a direct IP connection from the mobile device to the ports of video cameras on the NVR device. ■ Only recordings registered within the C•CURE 9000 database are listed. (All video recordings are stored on the NVR servers.C•CURE 9000 keeps the references to the recordings. If theCe CURE Go user knows the specific time of the recording, that user can view the recording even though there is no reference to it in the C•CURE 9000 database.) ■ Video View implementation is dependent on the NVR Java Scripts and on the version of the browser installed on the mobile device. Video Explorer Icons and Buttons Table 15: Video Explorer Icons and Buttons Icon Description Opens the Video Explorer screen when tapped from the Home screen. 0 Shows the selected video objects. Tap to show all the video recordings. Recording attached modifier. C•CURE Go User Guide Chapter 3 73 EFTA01225226 Video Explorer Icon Description *NIM '441 Video camera object 7\ 1 —D Show all the video camera objects Video Communication Security The C•CURE Go Cent uses a URL string provided by the server to access a particular video camera directly. The URL contains an unencrypted user name and password for accessing the camera. For security reasons, the password is invisible from the User Interface. The password is not encrypted when providing a reply back to the client because the assumption is that the client uses an encrypted connection. Video Camera Object View The Video Camera View screen shows a list of user-selectable properties available for the selected object. The screen allows editing fields that are marked as editable as opposed to read-only user-selectable properties. Figure 40: Video Camera Object View Screen or. Orb C • ••—• • • Analog CI 0 Prvenies Matra rd g.. Name Analog Clock Description Enabled Partition Video Tests 74 Chapter 3 C•CURE Go User Guide EFTA01225227 Video Explorer Properties Tab Table 16: Video Camera Object View Properties Field Data Name Name of the camera (up to 200 characters) Description Description of the camera Partition Name of the partition. Read-only Enabled Choose to enable the Video Camera Advanced Read-only field Alarming Read-only field Camera Type Known camera type Dry Contact Enable or disable Display in Full Screen Enable or disable IP Address Read-only field Light Read-only field Motion Read-only field Museum Read-only field Number Read-only field Override Boolean (read-only) Perimeter Read-only field Recording Read-only field User Alarm Enable or disable the alarm Template Hidden field Video Camera Alarm Read-only field Videoloss Read-only field C•CURE Go User Guide Chapter 3 75 EFTA01225228 Video Explorer Hardware Tab The Hardware tab of the Video Camera View shows the video server that owns the video camera. Triggers Tab The Triggers tab shows the events that you have configured on the video camera to activate on the camera's state changes, for example, Videoloss. Video Camera Commands Selecting the action button for a particular camera on the Video Camera List View or on the Video Camera View shows a list of commands available for the selected camera (see Figure 41 on Page 76). The commands available for video camera objects are described Table 17 on Page 76 Figure 41: Vdeo Camera Commands 1.". ...o....r e".LP Ft s Analog Clock ompteige Refresh Show Video Live Name Monitor Analog Cloc Show Video At... Description Show Recordings na bled Find in Journal Find in Audit Partition Video Tests Table 17: Video Camera Commands Field Data Refresh Update your web page to show the most recent content. Show Video Live Opens a separate Show Video View which shows We data coming from the selected camera. The command is disabled in case you do not have the privileges to execute the command. If the camera is marked as an offline camera, execution of the command generates a message. Monitor Monitor the state of the Video Camera Object. 76 Chapter 3 C•CURE Go User Guide EFTA01225229 Video Explorer Table 17: Video Camera Commands (continued) Field Data Show Video At... Lets you enter a particular time in a pop-up form. Once you have entered the time and submitted the form, the Show Video View is displayed. The pop-up form has the following controls: Start Time - the date and time to be used to retrieve the recorded video for the specified video camera. Time Zone - the Time Zone to be applied to the time specified in the Start Time field. The field is prepopulated with the default value, which is the Time Zone of the video camera. If the recording you specified is not available at the NVR, for that specified time. the Show Video View opens but displays no picture. Show Recordings Generates the Record Video list view. This view shows all the recordings generated through the C•CURE 9000 application on the selected Video Camera Object. Find in Journal Find the Video Camera record in the Journal log. Find in Audit rind the Video Camera record in the Audit log. Show Recordings The list of available recordings is taken from a special table within the C•CURE 9000 database. If a recording was made directly through the NVR API and is not registered within C•CURE 9000, the recording is not listed. The list of recordings is sorted by time using descending order. The start time of the recording is used as the name of the record. The description of the record is the name of the camera that holds the recording. Tapping on the item starts the Show Video View as if you executed the Show Video At command with the time specified in the selected record. The list does not have special filters or sorting and does not support multi-selection. The only action the items support is Show Recorded Video. The Search Form for the recordings allows you to enter start date and time of the recordings and shows all the recordings created before the specified time. Video Server Object View The Video Server Object View screen shows a list of user-selectable properties available for the selected object. The screen allows editing fields that are marked as editable as opposed to read-only user-selectable properties. C•CURE Go User Guide Chapter 3 77 EFTA01225230 Video Explorer Figure 42: Video Server Object View Screen Properties Tab tr-ss _ •—• a—. Local Test Server 4.6 PKOtebes N'deo Came Name Local Test Server 4.6 Description Enabled Online Triggers YES YES r_sr • rIP. IS Test Description Enabled Oracle Partition Time zone name IP Mdress RemotePoll Table 18: Video Server Object View Properties Field Data Name Name of the server (up to 200 characters) Description Description of the server Par Won Name of the partition. Read-onty Enabled Choose to enable the Video Server Online Read-only field Adjust Frame Rate Edit the rate in seconds Alarm Type Read-only field Alarm Port The Port number Alarm Record Rate The rate of the alarm record Comm Fail Delay The delay in number of seconds 78 Chapter 3 C•CURE Go User Guide EFTA01225231 Video Explorer Table 18: Video Server Object View Properties (continued) Field Data Failover Occurred Enable or disable Hard Driver Failure Enable or disable IP Address Insert IP string Adjust Frame Rate Enable or disable Secure Connection Enable or disable Live Port Number of the port Monitor Enable or disable Overheating Enable or disable Poll Period Enter in seconds how often to poll the server RAID Degrading Enable or disable Remote Port Enable or disable Switched to Backup Server Enable or disable TimeSync Enable or disable Video Cameras Tab The Video Cameras tab shows a list of cameras managed by the selected server. You can execute commands on those cameras as if the cameras were displayed in the list of all cameras. This is another way to get a view of a camera. If you knows what NVR the camera belongs to, you can open the Server record and see all the cameras from that server in one list. Triggers Tab The Triggers tab shows the events that you have configured on the video server to activate on the servers's state changes, for example, Switched to Backup Server. Show All The Show MI function displays an alphabetical list of all the VideoEdge Cameras in the C•CURE 9000 database. From the VideoEdge camera list view, you can invoke an action on Video Camera objects, apply filters and sort the list. You can also use a common search function for the Video camera objects. C•CURE Go User Guide Chapter 3 79 EFTA01225232 Video Explorer Figure 43: Video Camera List View • c-c--unEgu For the List View, the list of cameras is split over multiple pages showing a limited number of cameras per page as any other object list in the application. Some other features of this screen include: • You can Refresh the screen from the Common commands button. • You can use multiple selection to allow Monitor commands for several selected cameras. • The Show Enabled filter is supported for the List View. • You can sort by Sort by Partition and Sort by Server. Show Selected The Show Selected function opens a Search form for the Video cameras. See Video Search Form on Page 80 for more information. Video Search Form The Video Camera and Server Search Form is opened when you select the Show Selected command from the Video Application command screen, or after the you select Search on the tool bar. The Search form contains three tabs: • Search - allows a quick Search for camera and server objects using a subset of fields. • Advanced - allows a selection of a query stored in C•CURE 9000 database. • Favorites - allows a selection of a quick Search or advanced query parameters saved in a previous Search operation. 80 Chapter 3 C•CURE Go User Guide EFTA01225233 Video Explorer Figure 44: Video Search Form Table 19: Search Tab Properties Field Data Name The name of the camera or the first few letterset the name of the camera. You can use a percent symbol(%) as a wildc.ard character to perform the search. Partition Select the name of the partition of the camera. Video Server Select the Video Server for that camera. Number The number of the camera within a recorder. Enabled Select enabled or disabled for the cameras. Camera Type Select one of a known camera type. Server Name Name of the video recorder. Alarming Enable alarming or disable alarming. C•CURE Go User Guide Chapter 3 81 EFTA01225234 Video Explorer Figure 45: Video Search Form Result Show Video View A Video can display in the Web browser. The View has Web Browser element which can show a third party Java Script with the video. The view has the following commands: • Refresh - causes the original command to be re-executed. A recorded video starts from the original specified time; the live video recreates the live video channel • Load Browser - loads an external browser. It is useful in the cases where Web View is used for showing Personnel documents. 82 Chapter 3 C•CURE Go User Guide EFTA01225235 Video Explorer Figure 46: Show Video View r2 n 42. al Live Video: Analog Clock Refresh Load Browser Show Server video: Analog Occk Web Images Go sic Refresh Load Browser Cancel The Shows Server function opens a Search form for the Video servers. See Video Search Form on Page 80 for the search form. For an example of the result of a Show Server command, see Video Server List View on Page 83 Video Server List View The Video Server List View screen displays a list of VideoEdge servers (NVR) registered with C•CURE 9000 system. C•CURE Go User Guide Chapter 3 83 EFTA01225236 Video Explorer Figure 47: Video Server List View Screen s—_i+• • a-. • Video Explorer MIES Show All .6 Show Selected Show Servers Show Recordings 'M ^ VideoEdge 4.0 Server list a a NVR NVR 3 QA lab test VideoEdge 4.0 Server_SWH Live 2 For the List View, the list of servers is split over multiple pages showing a limited number of servers per page as any other object list in the application. The Refresh command is available from the common commands button. You can use multiple selection to allow Monitor commands for several selected servers. The Show Enabled and Show Online filters are supported for the List View. You can sort by Sort by Partition. Show Recordings The Shows Server function shows a list of all recordings created throughC•CURE 9000 application on all the video cameras the VideoEdge NVR registered in the C•CURE 9000 database. An additional command Show Recordings is available for the events which have such recordings. If the command is executed and the event has a single recording, the Video View screen is opened for the recording. If the event has more than one recording available, the command shows a list of available recordings in a popup list. Selecting a recording form the list opens Show Video view screen for the selected recording (see . 84 Chapter 3 C•CURE Go User Guide EFTA01225237 Video Explorer Figure 48: 1•20:),, d Vdco List 4 0 40 8 NI 2/25/20159:10:12 NI R512/25/2015 9:09:47 NM pfl 2/24/2015 3:14:43 144 ®2124/2015 3:12:36 F14 2/6/20151:22:44 Pt4 E 2/6/2015 1:21.17 Pm Ig2/5/20151:49:37 P11 1/160015 214:76 P14 le> > The list of available recordings is taken from the special table within the C•CURE 9000 database. If a recording was made directly through the VideoEdge NVR API and is not registered within C•CURE 9000, the recording is not listed. The list of recordings is sorted by time in descending order. The start time of the recording is used as the name of the record, description of the record is filled with the name of the camera that holds the recording. See Figure 49 on Page 85. Figure 49: \bowel Recording ct:fir - 14:44:Afvokumt M20159:10:12 AM 2/2X201590947 AM 212412015 1:14:43 PM 2/2.'2015 3:12:36 PM 2/6.20151:22:44 M4 2/60015 1.21:17m4 2/5/2015 1:49:PPN 1/1612015 2 24.26 PM ( • t•mi 30 sec) Tapping on the list item starts the Show Video View as if you executed the Show Video At command with the time specified in the selected record. The list does not have special filters or sorting and does not support multi-selection. The only action the items support is Show Recorded Video. C•CURE Go User Guide Chapter 3 85 EFTA01225238 Video Explorer Linking Events with Recordings The C•CURE 9000 application creates records in the Access.EventRecordVideo table for each recording created by the Event's actions. Each camera referenced in the Event actions can accumulate up to four references to recent recordings. Obsolete recording references are removed when creating new recordings. From the C•CURE 9000 application, you can configure an event that starts a recording when the event is activated. Figure 50: Linking an Event to Start a Reocirding /4x0:cfs (Len fornt MniS xtwn 0fe,:tt wear. Elea. Inpt O.ster GUN! Rta,“ l ill half Li:Nikko" Even, 7 Rsttfr• two khrrol ingq, R.,' it > 7 ,,...x. fro. kunst TIVOIC two, la 7 'raw., 2o-• fru laumd 'Ng. f Ell Inv* Loath. tWfli P<MOVe Reptel Remits frnx la.rml Maw Even `am it ) In Figure 50 on Page 86 the Site Explorer displays a list of Events. When the Event called new eventl is activated, it causes a video recording to start. A recording icon appears in the corner of the Event icon. Right-click on the Event and select the Show recording command, to view the recording. 88 Chapter 3 C•CURE Go User Guide EFTA01225239 Set Preferences Set Preferences The Preferences screen displays when you tap the Preferences icon in the common menu or select the Preferences item on the main screen. Software House recommends that you set up your preferences before logging into the system. This allows you to capture your login information for the next time you use C•CURE Go. Your password is never saved, however. You can also access the Preferences page from any screen by tapping the action icon {° . iPad Preferences Display See Figure 51 on Page 87 for the Preference settings on an iOS device and Figure 52 on Page 88 for the Preference settings on an Android device. NOTE iOS devices have most Pstfeeences settings, but not the Layout options of the Android Device. Flgu re 51: iOS Preferences Preertit, kumals yonarrs ••adr • ->eisom41 ® Ste Eviver M 1xpkret 4 ,OR 'tier coots ..c :any han, S,414 POT* rocryvf Carectal > :nKtyS4 WOW' Mititt5 > 1$14. Ste 4Daro 'Mewl $cO:414# mup 1.1441 sw > > irt > • Select the value c Inactivity Interval Toggle on or off Set values below f the ilinutes C•CURE Go User Guide Chapter 3 87 EFTA01225240 Set Preferences Android Preferences Display Figure 52: A•ILVA Preferences v -1/ i l 6-._••••ii g Ire VII • it Application Preferences LOGIN PARAMETERS Save Server Name Saves server mane entered on the login screen to be used in the mid Gann. Save User Nome save: use neve guyed on the login screen ci be used in the next session Encrypt Connection tteeniTypird sst connectionwith rbe ;eNee us.% W- TPS youco4 and centre.* installed and configured on tie IIS server Inactivity Timer (minutes) The aplicatbnausarrattaity togs tre use/ out aver Ins rumba Cl manes ,1the user does not which the screen COLLECTONS Page Size masher of recods received loin the sew on one chtnk MONITORING Polling Inter/al (seconds) Lint it seconds the (trot Menem screens welother reel tine screens wcheetheir torten Message I ist I imit Maximum number (betweer 1(0 and 1000; of primal nessages to be cisploycd on the Aetrsty km of the Objeel Movta reeve, OTI.ERC applicatlori Theme m arl acobcaton aft selectno the new tlxrne Save Layout° the A utomaikallr appicaucn saveblots stung each t me the user eaves nut j Tap to select the parameter Tap to set the interval timer in the pop-up To Set Preferences 1. Select Login Parameters, Collections, or Monitoring sections to set individual parameters. 2. Tap the individual parameters to define them. See Preferences Settings on Page 89. 3. On the iPad tap Save to save the settings or Close fl to ignore any changes. (On an Android device, the parameters are saved automatically once you modify them.) 88 Chapter 3 C•CURE Go User Guide EFTA01225241 Set Preferences Preferences Settings You can set the Preferences on the screen by tapping the parameters and defining them as described in Table 20 on Page 89. Table 20: Preferences Settings Parameters Login Parameters Save Server Name ON: Saves the server name entered on the Login screen to be used in the next session. OFF: Asks for the server name to be entered each time the application starts. (The list of the currentty saved sewers is removed after saving the preferences.) Save User Name ON: Saves the username entered on the Login screen to be used in the next session. OFF: Asks for a username to be entered each time the application starts. (The list of the currentty saved user names is removed after saving the preferences.) Encrypt Connection ON: Use encrypted SSL connection with the server using HTT PS protocol and certificate insta0ed and configured on the IIS server. OFF: Use an unencrypted connection with the server using HTTP protocol. NOTE: The default value of the Encrypt Connection field on the Login screen derives from this preference setting.You can change it before you log in. but that does not chance the preference setting. Inactivity Timer (OS: inactivity Interval Minutes) • On an Android device, enter a number between 0 and 1500 for the amount of time in minutes • On an iOS device, the values are 0 1 5 10 20 30 60 180240. The differences are due to platform limitations. - 0• indicates that the automatic log out is turned off. - When the amount of time has been exceeded, the App asks you to log out. - if no response is received back, the application logs you out, back to the Login screen . automatically. Collections Page Size Enter a number (between 10 and 100) for the maximum number of records that can be received from the server in one chunk. Refresh screens to modify the behavior of opened screens after changing the parameter. Monitoring Polling Interval Seconds Enter the time in seconds (between 1 and 30) that the Monitor screens and other real-time screensshould take to update the content. Message List Limit (OS: Message List Size) Enter the number (between 100 and 1000) for the maximum number of Journal messages that display on the Activity List of the Monitor views. Others - Android Only Application Theme Restart the application after selecting the new theme. (Currently only one theme is provided.) Save Layouts Automatically save the layout settings of the application and command lists each time you change them in the application. C•CURE Go User Guide Chapter 3 89 EFTA01225242 Set Preferences Table 20: Preferences Settings Parameters (continued) Application List Layout Toggle the application list default layout between grid view and list view. Command List Layout Toggle the command list default layout between grid view and list view. 90 Chapter 3 C•CURE Go User Guide EFTA01225243