1 EFTA01194363 PERFORMANCE REVIEW NAME: MANAGER: POSITION: DATE: Competency and Performance Expectations Use the following 5 point rating scale to rate competency and performance expectations; 5=Exceptional; 4=Exceeds Expectations; 3=Meets Expectations; 2=Below Expectations I=Not Meeting Expectations; N/A=Not Applicable for Position Competency & Performance Expectation Rating Comments Teamwork • Treat Others with Dignity and Respect • Forms Productive Networks • Collaborates and Willingness to Work with Others Quality • Accuracy, Clarity, Consistency and Thoroughness of Work • Competent in Skill and Knowledge • Mindset of Continuous Improvement Integrity • Considers Ethical Aspects of Actions • Respects and Protects Confidential Information • Ilonest and Trusted by Others Client Focus • Makes fulfilling Client's needs a Priority • Takes Responsibility for Solving Client issues • Balances individual Client requests and needs with those of other Clients and the overall organization _ Effective Communications • Conveys Ideas Logically • Engages Others to Express their Views • Actively Listens and Acknowledges Others Leadership • Envision the Future • Thinks and Plans Strategically • Motivates and Empowers Others Timeliness • Analyzes & Solves Problems with a Sense of Urgency • Focuses on Priorities • Makes Timely Decisions • Completes Assignments within Timelines Capacity • Provides Extraordinary Contributions • Leverage Experiences and Skills • flexible and Open to Change Analyze and Solve Problems • Integrate Data and intuition to make Decisions • Recognized for Creating Solutions and EFTA01194364 Solving Problems • Evaluate Options Job Knowledge and Skill • Exercises Knowledge and Skill in Performance of Job • Involved with Self-improvement Activities • Willing to Share Knowledge with Others 3 EFTA01194365