From: james I personal genius < To: "Jeffrey E." <jeevacation@grnail.com> Subject: Re: Date: Wed, 23 May 2018 17:19:21 +0000 Looks like the most common solution is to turn on airplane mode, wait a moment and turn it back off. If that doesn't fix it, reboot the iPad by holding home button & top/power button down until the Apple logo appears. Thank you, James Ce your Personal Genius Certified Support Professional 10.6 Itun://personalgenius.co On May 23, 2018, at 12:53 PM, jeffrey E. <jeevacation@gmail.com> wrote: the movies say unable to download at this time On Wed, May 23, 2018 at 12:06 PM james I personal genius There's a menu at the top of Library to switch to Movies gimagel.png How are you downloading? Is it giving an error? Thank you, James Ce your Personal Genius ❑ Certified Support Professional 10.6 http://personalgenius.co On May 23, 2018, at 11:57 AM, jeffrey E. <jeevacation®grrtn> wrote: > wrote: this works for tv shows not for movies. and i cant seem to download movies or tv thought the storage shows available On Wed, May 23, 2018 at 11:48 AM james I personal genius < wrote: Do you mean the iPad? iTunes TV & Movies are within the TV.app now mt=8 Episodes can be deleted by long-pressing (tap & hold) on the title > Remove Download. Items with the cloud-and-down-arrow icon are available for download, not currently on the device. EFTA01053322 Thank you, James Ce your Personal Genius ❑ Certified Support Professional 10.6 http://personalgenius.co On May 23, 2018, at 11:35 AM, jeffrey E. letoti@gmail.com> wrote: it seems you moved my itunes storage , so i cant figure out how to delete shows.? please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation®gmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this EFTA01053323 communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved <image 1 .pngximage 1 .png> EFTA01053324