From: Richard Kahn To: Jermaine Ruan Cc: Cecile deJongh Subject: Re: LSJ PHONE VIYA Visit Date: Tue, 29 Jan 2019 14:02:55 +0000 jermaine please advise on quote as it is now 11 days since i sent this email.. please advise thank you Richard Kahn HBRK Associates Inc. New York NY 10022 tel fax cell > On Jan 18, 2019, at 4:44 PM, Richard Kahn a wrote: > please obtain quotes to change the nec card and upgrade the pbx > thank you > Richard Kahn > HBRK Associates Inc. > New York NY 10022 > tel > fax > cell >> On Jan 18, 2019, at 4:10 PM, Jermaine Ruan a wrote: >> >> Good afternoon all >> The VIYA tech was on site and ran the necessary testing on the phone lines. He didn't detected any drop lines or difficulty in receiving or sending calls. >> Further monitoring is recommended. The tech also recommends that changing the NEC interface card may corrects the issue. If not we may need to upgrade the PBX to a newer version. EFTA01028299 >> I will begin researching and I will ask VIVA for recommendations on a new PBX. » » Regards >> Jruan > EFTA01028300