From: Richard Kahn To: "jeffrey E." <jeevacation@gmail.com> Subject: Amex Date: Sun, 04 May 2014 21:50:08 +0000 Spoke with american express travel and they were not so helpful or understanding They said that we can pursue two routes: 1. request an investigation into what went wrong which will take 6-8 weeks 2. request compensation for poor service — ticket cost was $18,022.60 and companion ticket was $1045.60 Please advise if I should pursue compensation claim and if so what amount From: Jeffrey Epstein <jeevacation@gmail.com> Date: Sat, 3 May 2014 19:40:59 +0200 To: Richard Kahn Subject: Re: travel On Sat, May 3, 2014 at 7:40 PM, Richard Kahn Ok Issues on flights only or is there also issues with issues with credit cards? wrote: From: Jeffrey Epstein <jeevacation@gmail.com> Date: Sat, 3 May 2014 19:25:01 +0200 To: Richard Kahn amex has been very very bad, lets call supervisor. please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com.and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA00989385 please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA00989386