From: "Jermaine" To: "'Ann Rodriquez" Cc: "'jeffrey E."' <jeevacation@gmail.com> Subject: RE: LSJ Phones Date: Thu, 16 Jul 2015 22:56:25 +0000 Good Day All, Sas escalated our trouble ticket and the network team can work on it. The line crew will verify that all is well with the Dmark about 9:00 PM, but it appears to be a routing issue not a physical problem. I will continue to pass updates as I get them. Regards Jruan Original Message From: Ann Rodriquez [mailto Sent: Thursda , July 16, 2015 6:24 PM To: Jermaine Ruan Cc: jeffrey E. Subject: LSJ Phones Our Innovative route is down. Jermaine call checked the Island and the Phone tower, Ms. and will call us back in a few. t Innovative after he rs still working on it Phone lines on Island: Jermaine came out and checked all the phone lines, He found no issues and no problems on our end. S'17 phone tower at Cabrita Point: I sent Danny with Jermaine to check the lines and Power Box. They said everything looks great and everything is powered up. Ann R. EFTA00850982