From: "ReadingGlasses.com" < To: karynashuliak Subject: [Request received] Order #599999 Date: Thu, 18 Apr 2019 18:45:17 +0000 ##- Please type your reply above this line -## Your request (22695) is being handled by our support staff. To add additional comments, reply to this email. Christine D (ReadingGlasses.com) Hello Karyna, I was trying to reach you in reference to your order for glasses, and left you a voicemail message. Unfortunately, we are not able to ship anything higher than a +2.75 power to the state of New York without a doctor's prescription. I sincerely apologize for this inconvenience. Our site should not have allowed this item into your cart, and we are working on correcting this issue on our end. I was wanting to know if you would have a prescription from your Optometrist you can email me showing this +3.50 power is what you are needing for the 5 pairs of this power on your order? This would be the only way we can continue processing your order this way to New York. Please let me know at your earliest convenience. I can also be reached at 1-800-238-0904. Thank you, Christine D www.ReadingGlasses.com Customer Service Manager 1-800-238-0904 FREE SHIPPING & FREE RETURNS. EVERY DAY. EFTA00553882 Ins tear Fa cebo JTw lifter ©2018 ReadingGlasses.com - All Rights Reserved ReadingGlasses.com 1003 Dragon Street • Dallas, Texas 75207 EFTA00553883