From: Karyna Shuliak To: Jeffrey <jeevacation@gmail.com> Subject: Fwd: Refund on returned items Date: Thu, 20 Sep 2018 18:14:14 +0000 Inline-Images: PHOTO-2018-09-17-19-06-38jpeg Regarding the returned rugs and umbrellas from Artefcto: should we ask for a refund or keep the store credit? Below are the pictures of the other outdoor rugs that Manny from Artefacto proposed. Hard to tell, but doesn't look so nice I thought. Begin forwarded message: From: Manny Subject: RE: Refund on returned items Date: September 18, 2018 at 1:24:01 PM AST To: 'Richard Kahn' >, 'Ezequiel' < Karyna Shuliak' 'Bella Klein' < , ' >, 'Daphne Wallace' ca) Hi Richard. We were under the impression that Karyna wanted a replacement. Our warehouse is still looking with the suppliers to find another option for the OMBRELONE and OUTDOOR RUG. See attached sample options for outdoor rugs. Let me know if you like any of them. Bella Klein just called me today asking for a credit regarding the cancelled items. We just want to confirm if you prefer to keep a store credit (until we find the replacement items) or if you prefer a refund. I will be waiting for your confirmation. Best regards, Manny DeSouza DESIGN CONSULTANT 17651 BISCAYNE BLVD PHON FAX Original Message From: Richard Kahn [mailto: EFTA00548163 Sent: Monday, September 17, 2018 1:58 PM To: Ezequiel; Karyna Shuliak; Bella Klein; Daphne Wallace; Manny Subject: Refund on returned items please advise on refund status for 2 rugs and umbrellas that were sent back see attached thank you Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 tel fa cel EFTA00548164