From:n To: IMI=I > Subject: Date: Sun, 04 Nov 2018 21:08:33 +0000 Hi I appreciate your help with all our accommodations!! There is a small problem with a hotel and I wonder if we could switch it.. We got this Relais Piazza Signoria hotel , the ac doesn't work and there are problems with hot water:( We staying here right by a clock tower and it rings a bell every hour and it's hard to sleep Could you please ask your travel agent if he can find another hotel for us for tomorrow? More modem Thank you so very much. Sony about that EFTA00484683