From: il li ii IIIIN To: Subject: Information regarding your refund request. Date: Thu, 15 Sep 2011 20:12:34 +0000 Attachments: refundLetter.pdf Dear Customer, Please find attached information regarding your refund request. Please do not reply to this automated message. To read the attached file, you need to access Adobe reader (free software access). If it has not been installed, you can download it on www.adobe.gb. EFTA00427907