From: Lesley Groff To: Subject: Fwd: Information regarding your refund request. Date: Mon, 19 Sep 2011 16:45:57 +0000 Attachments: refundLetter.pdf this is confirm of the credit we should receive from Air France.. Begin forwarded message: From Date: September 15, 2011 4:12:34 PM EDT To: Subject: information regarding your refund request. Dear Customer, Please find attached information regarding your refund request. Please do not reply to this automated message. To read the attached file, you need to access Adobe reader (free software access). If it has not been installed, you can download it on www.adobe.gb. EFTA00427475