From: "Better Business Bureau" <alerts@bbb.org> To:' Subject: BBB processing RE: Case ID 16913732 Date: Wed, 07 Mar 2012 14:09:50 +0000 Inline-Images: betterbb_logo.jpg Attention: Owner/Manager Here with the Better Business Bureau would like to inform you that we have been sent a complaint (ID 16913732) from one of your customers with respect to their dealership with you. Please open the COMPLAINT REPORT below to view the details on this issue and inform us about your opinion as soon as possible. We hope to hear from you very soon. Sincerely, Gerard Johnson Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 Phone: 1 (703) 276.0100 Fax: 1 (703) 525.8277 EFTA00418618