From: To: Centurion Support <centurionsupportgcenturion.com> Cc: Bella Klein Subject: Re: 30MarJFK-STT Exchange [Email Ref: 150329-000258] Date: Sun, 29 Mar 2015 12:38:53 +0000 Wow! that is fantastic. Thank you so much for going the extra mile for us! On Mar 29, 2015, at 2:16 AM, Centurion Support < wrote: DO NOT REPLY BELOW THIS LINE al wnse (Centurion Support) 03/29/2015 02:16 AM Attached is the exchange for IER We wanted to let you know that originally the ticket on Delta and American were issued as non refundable ets. Normally there would be a $200 change fee plus any difference in fare. However, I was able to call Delta and ask for a waiver for the change fee of $200. They were happy to provide it. We were also able to get a slightly lower fare than what was originally quoted for the change. So, we only ended up charging a total of $90 for the Delta change. Any further changes however, we can not guarantee that Delta will allow additional waivers. ank Th you and should you need further assistance, we are here to help. li.!•jnturion .o Support on behalf of your Relationship Manager From Centurion Support on behalf of your Relationship Manager American Express made the following annotations on 2015-03-29 02:16:47 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Please do not respond to this email with personal identifiable information. If you need to provide personal identifiable information, you may contact us via our Secure Message Center by clicking on the following link: https://www.americanexpress.com/messagecenter Thank you." American Express a ajoute le commentaire suivant le 2015-03-29 02:16:47 "Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Veuillez ne pas repondre a cet email avec ('information identifiable personnelle. Si vous devez fournir des informations identifiables personnelles, vous pouvez nous contacter par l'intermediaire de notre centre bloque de message en cliquant sur sur le lien suivant : https://www.americanexpress.com/messagecenter Merci." -RQTXFL.pdf> EFTA00350386