Al RFRANCE :';:j Refunds Department FLL.RU Credit Card Number : 1356 DAR / file number : 20110901735 First ticket of file : 057/2311311639 Customer : EPSTEIN JEFFREY MR Fort Lauderdale. 9/15/11 Dear Sir, Madam, Thank you for your correspondence regarding the above listed document. I am pleased to inform you that your request has been processed and the amount of 14684.58 USD will be deposited into the credit card used to purchase the ticket. This credit should post in approximately one or two billing cycles from the date of this letter. Sincerely yours, CAMPBELL Scott Alan Refund Specialist AIR FRANCE KLM EFTA00317320 Al RFRANCE f:e:5 List of document(s) Passenger"s name Document No Amount Refundable EPSTEIN 2311311639 4894.86 2311311640 4894.86 2311311641 4894.86 Total 14684.58 AIR FRANCE KLM EFTA00317321