1 VIRGO Memo To: Valued Clients From: Virgo Business Centers Date: 11/21/2016 Re: Important Information about Virgo phone system Due to a major area outage by our carrier, we are experiencing issues with all incoming and outgoing calls from area codes outside the New York zone. A ticket has been opened by the carrier and it has been escalated. At this time, we have no estimate on a resolution time, but we will keep you posted as we get updated information from our carrier. Thank you for your patience Virgo EFTA00286935